Customer Service

4 weeks ago


Smyrna, United States Repro Products Full time

**Customer Service**

**Customer Service**

Exciting opportunity for the right person. Fast-paced company based in Smyrna seeks a seasoned professional to perform Customer Service functions in a production environment. Successful candidate must be reliable, punctual and trustworthy.

**Key Responsibilities and Requirements**:

* Manage time to complete all tasks and assignments professionally and profitably and maintain proper prioritization of daily responsibilities.

* Treat all company financial information and customer information in a highly confidential manner.

* Handle any customer issues or concerns.

* Be comfortable promoting products and services by making phone calls to customers, including new business development.

* Be responsible for processing orders, including invoicing.

* Internal sales support including assisting front counter customers.

* Possess proven phone skills.

* Provide back-up to other areas of company, as required.

* Must be PC literate, type 40 wpm (corrected) and be familiar with Microsoft Office Word and Excel, as determined by appropriate testing.

* Have minimum 2 years data/order entry experience.

* Understand the fundamentals of Accounting.

* Duties include filing and mailing.

* Be adaptable to changes in scheduled work hours. Position is for first shift with staggered start/stop times.

* Must be self-motivated, team-oriented and possess organizational skills.

* Helpdesk experience a plus.

**Qualifications:**

Bachelors degree preferred or equivalent inside sales/customer service experience.

**Compensation:**

Hourly

**Company:** Repro Products is a multi-divisional, community-centric organization. In 1979, we serviced our architectural, engineering and manufacturing clients drafting needs. We evolved to become a Gold-level Autodesk software and support provider. As an Authorized Autodesk Training Center we provide training, consulting and programming to our software clients. Our Reality Capture division offers 3D laser scanning and drone services. These are in addition to our other divisions, including wide format printing and printers, and as an Authorized Sales Agent of Xerox Corporation, providing products such as Xerox award winning multi-functional devices, printers, managed print services, and software.

We are an equal opportunity employer offering Health, Dental, Vision, Life Insurance, 401k, Credit Union, with paid vacation and personal time. EEO. We E-verify.

Employment drug screening and reference checks will be conducted.

Please email resume to rpi@reproproducts.com


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