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Director of Operations
3 months ago
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual to join our company.
We Have The Following To Offer
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused on cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills
Provide day-to-day leadership over the operations of various lab locations, including all workflows, processes, and procedures from development to execution
Liaise with location managers to develop financial plans and ensure company-wide operational compliance
Define, revise, and implement operational policies and guidelines for the organization
Improve performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies; develop and execute new growth directives
Assist in a plan for developing a sales and marketing strategy that integrates with the corporate sales team to attain budgeted sales revenue goals
Develop and monitor revenue margins, operating expenses, and budgets in conjunction with the CFO
Oversight of all administration, production, sales/marketing, employee management, and quality/safety activities of the lab
All other duties as assigned or as otherwise required
Qualifications
Bachelor’s Degree in Management, Business, or equivalent work experience. CDT or equivalent preferred.
5+ years in leadership experience as senior management, large dental laboratory/industry experience required
Direct experience defining, deploying, and continuously improving operations and management processes
Superior knowledge of industry regulations and operational guidelines
Outstanding negotiation skills
Excellent written and oral communication
Proficient with MS Office and various business software
Occasional travel required
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
Employment Type: Full Time
Bonus/Commission: No
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