Receptionist

3 days ago


Los Angeles, United States Educated Solutions Corp Full time
Location
Los Angeles,CA

Description

Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Receptionist to its team. This role will work onsite in Los Angeles, CA and works 8 hours, 5 days a week. This is a 3-month contract to hire role that pays $22 per hour.The key to this role is prior customer service experience. Upon conversion this role offers increased compensation,an annual bonus plan, and a strong benefit package.

Job Responsibilities:

  • The individual in this role would support a concierge desk that is open 365 days per year, should expect a schedule that includes weekends and holiday shifts on an as needed basis
  • Provides personal services to visitors and office tenants such as arrangement of transportation & travel arrangements, wayfinding, parking validations, reception services, specialized amenities, meal & activity reservations, and guest & administrative support, etc. Also assists with administrative support and tasks, shipping, catering & events planning, coordinating car detailing, laundry & dry-cleaning services, gift & package orders and other services as needed.
  • Displays a warm friendly, professional greeting to all those entering the property. Answers telephone in friendly, professional manner. Maintains accurate records of service requests and status.
  • Maintains records and logs of service requests and visitor requests by tracking their status.
  • Responds promptly with accurate and thorough information according to the specific request. Arranges and confirms recreational, dining, and/or business activities.
  • Maintains a file of services including transportation sources, accommodations, and referral contacts.
  • Serves as point-of-contact for the facilities team as representative of the Workplace Concierge team.
  • Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
Required Skills:
  • 1+ year of experience in a Front Desk, Concierge, customer service, or other hospitality role.
  • Proficiency with Microsoft Office Suite
  • High School Diploma or GED
  • Good organizational and strong problem-solving skills. Highly adaptable and flexible.
  • Warm and engaging demeanor and has the ability to assess circumstances, empathize and offer help.
  • Ability to calculate simple figures such as percentages.

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