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Treatment Coordinator
1 month ago
Swish Dental is a privately owned and operated dental practice with the patient in mind. We are more than a place to get a perfect smile, we empower patients and employees to be their best. Through our core values we have created an environment that is inclusive, fun, and welcoming for everyone.
The Swish Dental team is looking for a highly motivated
Treatment Coordinator
to join our team.
Why You'll Love Swish Dental
Our career opportunities come with great benefits including:
Competitive salary
Bonus programs
No weekends
Medical,vision, & dental benefits
Short-term disability
Paid holidays and time off
And more
Main Duties and Responsibilities
Maintain a clean, welcoming studio environment
Assist in coordinating studio patient flow
Maintain a “team first” and “patient first” attitude
Collaborate with the clinical team to chart and code according to the ADA coding guidelines
Analyze and modify treatment plans to reflect insurance coverage and limitation details
Present and schedule clinical procedures
Administer and set up payment plan agreements for financed patient treatment
Collect and post payments
Create, send, and manage insurance claims
Set up accounts and create charts for new patients
Upload correspondence from specialists to patient file; follow up on returned correspondence
Complete end of day duties to ensure preparation and success the following day
Address patient concerns regarding recommended treatment, insurance coverage, or balances due
Communicate with patients and coworkers clearly and efficiently
Continuously increase knowledge and skills
Willingness to train others
Other duties as assigned
Skills and Abilities
Fluent in English; verbal and written
Reliable transportation to ensure punctual attendance
Excellent telephone etiquette and skills
Detail Oriented
Familiarity with dental terminology
Willingness to cover shifts at locations not typically assigned
Education and Experience
High school diploma or equivalent required
Associate degree or higher preferred
1+ years of dental experience required
1+ years of customer service experience preferred
CPR and/or BLS certification preferred
Physical Demands and Work Environment
This position may be required to sit or stand for long periods
This position may be required to work more than 40 hours per week
This position is in a clinical studio environment which can be noisy and distracting
This position may be exposed to infectious diseases and/or blood borne pathogens
This position may be required to handle sharp objects
This position may be exposed to harmful chemicals and/or gasses
This position may be required to communicate with others to exchange information
This position may require repetitive motions that include the wrists, hands and/or fingers
This position may require the operation of machinery and/or power tools
This position may require the assessment of the accuracy, neatness and thoroughness of the work assigned
This position may require moving self in different positions to accomplish tasks in various environments including tight and confined spaces
This position may require medium work that includes moving objects up to 50 pounds
Swish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. _
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