Manager, Street Bean

7 days ago


Seattle, United States New Horizons Ministries Full time

Position Summary The Street Bean manager is responsible for maintaining a positive environment within the Street Bean facility. The manager oversees maintenance, vendor support, encouraging safe work practices, and a demonstrated commitment to service. This position has no direct reports. Essential Duties and Responsibilities Store Operations: Maintain a clean, organized and stocked environment and when necessary; assist in the distribution of product shipments. Receive café supplies and verify that the correct items have been delivered. Maintain inventory of café supplies and order new stock as needed. Perform all POS duties, front and back of house functions including opening and closing procedures. Establish effective and positive communication among all team members. Maintain and monitor staff schedules including time off. Ensure all cash handling procedures are upheld; is accountable for store funds while running a shift. Ensure end accountability of setup and completion of roasting orders. Lead and demonstrate adherence to store policies, procedures, merchandising and cleanliness standards. Collaborate with the Director of Operations to create and maintain monthly operating budget. Product & Service: Connect with customers, sharing Street Bean’s mission, setting the tone for the floor. Consistently monitor, coach and encourage team members to meet the organization’s service standards. In collaboration with the Director of Operations, meet with community partners, as necessary. Ensure that all team members are educated on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the differences in flavor and blends. Training & Development: Demonstrate the ability to lead, communicate and champion Street Bean rules and standard operating procedures. Collaborate with the New Horizons Engagement Services team with the barista apprenticeship program. Provide coaching and training to baristas and program participants on performance expectations. Lead by example with on-the-job coaching. Required Qualifications (Knowledge, Skills & Abilities) Minimum high school diploma or equivalent. Food Handler’s Card or ability to obtain within one month of employment. Minimum one year of retail or six months of specialty coffee experience. Demonstrated proficiency within the PC environment including Word, Excel, and Outlook. Preferred Qualifications Minimum 2 years of supervisory or lead experience. Well-organized, detail-oriented and able to multi-task. Excellent verbal and written English communication skills. We are an equal opportunity employer and qualified applicants from all cultures and communities are encouraged to apply, especially people of color, members of the LGBTQIA+ community and people with lived experience. #J-18808-Ljbffr



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