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Assistant Community Manager
2 months ago
Position Title : Assistant Community Manager
Pay Range:
$23.00 - $25.00
Start Date and End Date : ASAP
Working Hours : Standard Business hours. 40 hours a week Monday through Friday with the possibility of overtime.
Location : Palo Alto
POSITION OVERVIEW
As the Assistant Community Manager, you will report to the Community Manager. You’ll be responsible for supporting the daily operations of the property, including key areas of responsibility like fiscal management, compliance, facilities, risk management, and resident relations.
ESSENTIAL DUTIES
Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list
Assists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviews
Issues notices, schedules vacancies, prepares, and monitors turnover forms
Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits
Inspects property and identifies maintenance and security issues
Supports working relationships with local law enforcement and emergency agencies
Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner
Maintains resident and property files without compromising confidential information
Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings
Performs other duties as assigned
QUALIFICATIONS
To perform this job successfully, you must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.
Education and Experience
High School diploma or GED
One year of residential property management, customer service, or administrative experience
Knowledge, Skills, and Abilities
Proficiency using MS Office and/or RealPage software system
Possess strong verbal and written communication skills
Strong customer services with the ability to achieve measurable results
Ability to work independently with minimal supervision in a team-based environment
Must be well organized and detail-oriented
Must possess a valid California Driver’s License, proof of current auto insurance, and reliable transportation
Physical Requirements
Constantly perform desk-based computer tasks, frequently sitting
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
Rarely twist/bend/stoop/squat, kneel/crawl
This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
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