Quality Systems Engineer

2 months ago

Franklin, United States Dynisco Full time

The Quality Systems Engineer is a critical role in our organization, responsible for supporting Dynisco's Quality Management System (QMS), driving improvements, and maintaining compliance throughout the organization. As an ISO 9001 and 17025 accredited organization, Quality has extensive visibility and prominence at Dynisco. The successful candidate will be a strong individual contributor and work closely with Production, Quality, Sales, Customer Service, and Engineering. This job has a focus on production and non-conformances that will initiate improvements, root cause analysis, corrective actions, and continuous improvement.

The job responsibilities of this position require the employee to be onsite at our Franklin, MA facility. No hybrid or remote option is available.

Essential Job Functions and Accountabilities:

  • Reports to the Director of Operations on Quality issues, metrics, and/or trends to support annual Management Reviews and improvement initiatives.
  • Executes assigned NCMRs, CARs, SCARs and Customer Complaints, leveraging help from other functions. Drive root cause analysis to ensure permanent fixes
  • Maintains Quality documentation and makes improvements
  • Administrator of the Material Review Board (MRB)
  • Executes ISO 9001, and ISO 17025 Compliance Activities (Internal and External Audits, Quality/ISO Training)
  • Serves as guide for external third-party audits
  • Conducts internal audits and work cross functionally to resolve any findings through Corrective Actions.
  • Measure, monitor, track, and report Quality System Metrics to ensure systems effectiveness and efficiency; and implement updates/changes as necessary to meet changing business needs.
  • Assists in the improvement of manufacturing processes to reduce nonconforming products.
  • Reviews and approves ISO 17025 calibration certs
  • Completes Customer Quality Questionnaires
  • Oversees the operation and maintenance of Dynisco's Quality Management Systems
  • Manages detailed and organized records of nonconformances, root causes and dispositions
  • Establishes specific testing/inspection procedures based on detailed drawings and technical specifications
  • Answers questions and trains others on Quality processes & procedures
  • Follows safety procedures, rules, regulations, and state, federal and local laws in the performance of job duties
  • Follows all safety and laboratory guidelines, good housekeeping practices and wears provided PPE
  • Promptly reports risks and opportunities for improvement to the appropriate personnel
Educational and Experience Qualifications:
  • Bachelor's degree or higher in a field of engineering (electrical, mechanical, etc.)
  • 3-5 years of experience working as a Quality Engineer with systems responsibilities
  • Experience with issuing CAPAs and SCARs
  • Quality systems audit experience (ISO)
  • Manufacturing experience including but not limited to welding, machined parts, sensors, and testing is a plus.
  • ACE Tools (Relentless Root Cause Analysis, Mistake Proofing)
  • US Military Service considered a plus.
Other Qualifications:
  • Must have basic computer skills and proficiency in Microsoft Office Applications (Excel, Word, PowerPoint, Outlook). Microsoft Access Database, ERP, and/or Quality Management Software experience a plus.
  • Possesses strong mechanical and electrical aptitude
  • Must have basic math and writing skills, ability to communicate technical information through written form and supporting data.
  • Must have the ability to maintain accurate and detailed records of technical information
  • Must have technical problem-solving skills - ability to break down large problems into smaller parts to deliver the end solutions.
  • Fluency in English, written and verbal


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. While performing the duties of this job, the employee is regularly required to talk and hear.

What You Can Expect from Us Our goal is to provide employees and their families with a comprehensive and competitive benefits package. Our benefits include Health Insurance, Health Savings/Flexible Spending Accounts, Dental Insurance, Vision Insurance, Life Insurance/Accidental Death & Dismemberment, Short-Term/Long-Term Disability, 401(k) company match on first 5%, Paid-Time Off, 11 Company-paid Holidays, Bereavement Leave, Jury Duty, Military Leave, Employee Assistance Program and Educational Assistance Reimbursement.

Who We Are Dynisco is a global leader in innovative applications of high precision, sensor-based technology and critical insight solutions that improve process safety and performance for the plastics, oil & gas markets. The company serves a diverse group of customers throughout the world and with more than 6 decades of commitment to helping customers, Dynisco provides the tools and services for the polymer industry allowing customers a "window into the process". The information Dynisco provides allows our customers to keep their process consistent regardless of their global locations. Dynisco's diverse portfolio of sensing and polymer test equipment delivers some of the most accurate information available in the market for the measurement of polymer rheology, pressure, and temperature. Over the next 5 years, Dynisco will be aggressively expanding its business and is seeking top-level talent to join our growing team. (www.dynisco.com) Come help us and some of the biggest names in plastic production shape the future of sustainability in the plastics industry. Learn more about us here

Dynisco is headquartered in Franklin, Massachusetts, with facilities in Heilbronn, Germany and Malaysia. Dynisco will not pay to relocate. We are an EOE M/F/D/V employer.

Our Team. Globally, we are a team of diverse and talented individuals. Qualified candidates come to "Dynisco with a passion to grow while making a difference with innovation, employee engagement, customer partnerships and continuous improvement.
Our Culture. Every employee has a voice. At Dynisco, new hires are selected to affect change, participate in solutions, challenge the norm, collaborate and contribute.

DYNISCO VALUES
  • Respect: We believe in the dignity of every person and the power that can be harnessed through diversity in talents, perspectives, and experiences.
  • Credibility: We strive to earn long-lasting trust and credibility with others through uncompromising ethics, integrity, quality performance, and honoring our commitments.
  • Customer Commitment: We meet or exceed customer needs and expectations by demonstrating deep understanding, meaningful collaboration, and a positive productive experience.
  • Pursuit of Excellence: We promote a growth mindset that fosters creativity, innovation, and learning, to drive continuous improvement.
  • Community Responsibility: We actively participate in our communities to support social priorities, help those in need, and drive a more sustainable future.


At Dynisco, we value the unique backgrounds, skills and abilities each team member brings to our workplace. We believe everyone deserves a fair opportunity to succeed and appreciate the experiences and perspectives each person brings beyond the traditional job requirements. Please don't hesitate to apply even if you do not meet full requirements - we'd love to hear from you

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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