We have other current jobs related to this field that you can find below
-
Customer Experience Specialist Roamer
2 weeks ago
Green Bay, United States Nsight Full timeJoining Cellcom: Cellcom is an innovative wireless company that operates its own regional network to provide service for its customer base throughout Wisconsin and Upper Michigan. The company is respected for its long-standing reputation of delivering extraordinary customer care and being a strong community partner. As a subsidiary of Nsight, Cellcom is part...
-
Cellcom Repair Customer Care Specialist
3 months ago
Green Bay, United States Nsighttel Full time** Position Description** **Cellcom Repair Customer Care Specialist** Location **Cellcom (Bellevue) - Green Bay, WI** Employment Type **Full time** ***Cellcom is currently looking for a Repair Customer Care Specialist to join our team in Bellevue, WI.*** ***Cellcom*** is an innovative wireless company that provides nationwide service for its customer base...
-
Recruitment Manager
2 weeks ago
Green Bay, United States Cellcom Full timeAs the Recruiting Manager at Cellcom, you will play a pivotal role in shaping our workforce. Reporting directly to the CHRO, you will oversee the full lifecycle retention and recruitment process at Cellcom. You will lead and inspire a team of 3 professionals, responsible for acquiring and retaining top talent and ensuring Cellcom stands out as an employer of...
-
Retail Sales Associate at Cellcom
6 days ago
Green Bay, Wisconsin, United States Nsighttel Full timePosition OverviewRetail Sales ConsultantEmployment Type: Full timeCellcom is seeking a dedicated Retail Sales Consultant to join our team. This role is pivotal in delivering exceptional customer experiences and driving sales in our retail environment.Key Responsibilities:Engage with customers to understand their needs and provide tailored...
-
Cellcom Retail Sales Consultant
2 months ago
Green Bay, United States Nsighttel Full time** Position Description** **Cellcom Retail Sales Consultant (Green Bay, WI)** Location **Cellcom (West Mason) - Green Bay, WI** Employment Type **Full time** ***Cellcom is currently looking for a Retail Sales Consultant for our West Mason St. location in Green Bay, WI.*** * Dedicated two-week training program along with continued professional development *...
-
Cellcom Retail Sales Consultant
2 months ago
Green Bay, United States Nsight Full timeJob Summary: As a Retail Sales Consultant, you'll assist in daily retail operations, providing outstanding customer service, representing the Cellcom brand with integrity, and offering personalized product recommendations. We're seeking individuals with a high school education, 1-2 years of retail experience, and familiarity with cellular phones, with...
-
Lead Consultant in Retail Sales at Cellcom
6 days ago
Green Bay, Wisconsin, United States Nsight Full timePosition Overview:The role focuses on engaging and retaining clientele by promoting Cellcom's offerings, ensuring an exceptional customer journey, and achieving or exceeding sales objectives. Key responsibilities encompass aiding the Store Manager in staff training, overseeing store functions, and addressing customer inquiries and issues. The ideal candidate...
-
Cellcom Part-Time Retail Sales Consultant
3 weeks ago
Green Bay, United States Nsight Full timeJob Summary: As a Retail Sales Consultant, you'll assist in daily retail operations, providing outstanding customer service, representing the Cellcom brand with integrity, and offering personalized product recommendations. We're seeking individuals with a high school education, 1-2 years of retail experience, and familiarity with cellular phones, with...
-
Cellcom Lead Retail Sales Consultant
4 weeks ago
Green Bay, United States Nsight Full timeJob Summary: The job involves acquiring and retaining customers by selling Cellcom’s products and services, ensuring a high-quality customer experience, and meeting or surpassing sales targets. Responsibilities include assisting the Store Manager in training staff, maintaining store operations, and handling customer feedback and concerns. The ideal...
-
Cellcom Retail Sales Consultant
2 months ago
Green Bay, United States Nsight Telservices Full timeJob Summary:As a Retail Sales Consultant, you'll assist in daily retail operations, providing outstanding customer service, representing the Cellcom brand with integrity, and offering personalized product recommendations. We're seeking individuals with a high school education, 1-2 years of retail experience, and familiarity with cellular phones, with...
-
Retail Sales Lead for Cellcom
5 days ago
Green Bay, Wisconsin, United States Nsight Full timePosition Overview:This role focuses on attracting and retaining clientele by promoting Cellcom's offerings, ensuring an exceptional customer journey, and achieving or exceeding sales objectives. Key responsibilities include supporting the Store Manager in training personnel, overseeing store operations, and addressing customer inquiries and issues. The ideal...
-
Cellcom Lead Retail Sales Consultant
3 weeks ago
Green Bay, United States Nsight Full timeJob Summary: The job involves acquiring and retaining customers by selling Cellcom’s products and services, ensuring a high-quality customer experience, and meeting or surpassing sales targets. Responsibilities include assisting the Store Manager in training staff, maintaining store operations, and handling customer feedback and concerns. The ideal...
-
Recruiting Manager
2 weeks ago
Green Bay, United States Nsight Full timeWhat you'll be doing at Cellcom:As the Recruiting Manager at Cellcom, you will play a pivotal role in shaping our workforce. Reporting directly to the CHRO, you will oversee the full lifecycle retention and recruitment process at Cellcom. You will lead and inspire a team of 3 professionals, responsible for acquiring and retaining top talent and ensuring...
-
Recruiting Manager
2 weeks ago
Green Bay, United States Nsight Full timeWhat you'll be doing at Cellcom:As the Recruiting Manager at Cellcom, you will play a pivotal role in shaping our workforce. Reporting directly to the CHRO, you will oversee the full lifecycle retention and recruitment process at Cellcom. You will lead and inspire a team of 3 professionals, responsible for acquiring and retaining top talent and ensuring...
-
Recruiting Manager
2 weeks ago
Green Bay, United States Nsight Full timeWhat you'll be doing at Cellcom:As the Recruiting Manager at Cellcom, you will play a pivotal role in shaping our workforce. Reporting directly to the CHRO, you will oversee the full lifecycle retention and recruitment process at Cellcom. You will lead and inspire a team of 3 professionals, responsible for acquiring and retaining top talent and ensuring...
-
Business Customer Care Specialist
1 month ago
Green Bay, United States Nsighttel Full time** Position Description** **Business Customer Care Specialist** Location **Nsight Telservices (470) Green Bay, WI** Employment Type **Full time** **Nsight, parent company of Cellcom, Nsight Telservices, and Nsight Tower wants YOU to join our team!** Our family of companies provides complete telecommunications services, including wireless and fiber-based...
-
Retail Sales Consultant
4 weeks ago
Green Bay, United States Nsight Full timeJob Summary: As a Retail Sales Consultant, you'll assist in daily retail operations, providing outstanding customer service, representing the Cellcom brand with integrity, and offering personalized product recommendations. We're seeking individuals with a high school education, 1-2 years of retail experience, and familiarity with cellular phones, with...
-
Recruiting Manager
2 weeks ago
Green Bay, WI, United States Nsight Full timeWhat you'll be doing at Cellcom:As the Recruiting Manager at Cellcom, you will play a pivotal role in shaping our workforce. Reporting directly to the CHRO, you will oversee the full lifecycle retention and recruitment process at Cellcom. You will lead and inspire a team of 3 professionals, responsible for acquiring and retaining top talent and ensuring...
-
Recruiting Manager
2 weeks ago
Green Bay, WI, United States Nsight Full timeWhat you'll be doing at Cellcom:As the Recruiting Manager at Cellcom, you will play a pivotal role in shaping our workforce. Reporting directly to the CHRO, you will oversee the full lifecycle retention and recruitment process at Cellcom. You will lead and inspire a team of 3 professionals, responsible for acquiring and retaining top talent and ensuring...
-
Customer Experience Specialist
3 months ago
Green Bay, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
![Nsight](https://media.trabajo.org/img/noimg.jpg)
Cellcom Customer Experience Specialist Roamer
2 months ago
Joining Cellcom:
Cellcom is an innovative wireless company that operates its own regional network to provide service for its customer base throughout Wisconsin and Upper Michigan. The company is respected for its long-standing reputation of delivering extraordinary customer care and being a strong community partner. As a subsidiary of Nsight, Cellcom is part of a family of companies offering complete telecommunications services.
What you'll be doing:
The Customer Experience Specialist is our resident expert, providing education and offering comprehensive guidance and assistance to enhance our customers' mobile experience. In this role, the Customer Experience Specialist will navigate the intricate world of technology with our customers by setting up and providing on-going education and support for devices, troubleshooting, network support, and data transfers.Additionally, the Customer Experience Specialist collaborates with the entire team to foster a personalized and inviting atmosphere, prioritizing the satisfaction of our valued customers.
Welcome every guest into our retail stores with positivity and kindness to create an extraordinary first impression.
Educate our guests on how to use and navigate their device, ensuring they are knowledgeable on how their device and/or services function.
Listen attentively to our guests needs to determine appropriate Level 1 troubleshooting on device and/or services.Typical Level 1 troubleshooting includes cleaning device, Bluetooth setup, reset/restore devices, software updates and general app/software related questions.
Provide assistance in transferring data, contacts, pictures, and other phone content from devices
Answer billing or any other questions as needed to satisfy any customer inquiries, understand direction to take if solutions are not known.
Assists guests with insurance claims, loaner devices, voicemail setup and/or provisioning of handsets.
Knowledgeable on our full product offerings and services, being the resident expert for all Cellcom and Nsight offerings.
Ability to learn and navigate our systems to assist in troubleshooting processes, selling out products and/or services as needed.
Assist in cycle counts and month end inventory counts.
Complete administrative tasks including loaner certification, receiving inventory, managing shipments, and other additional related duties as requested or required.
Roamer will have a home store but will also travel to different locations in the market depending on where needs are.
What we're looking for:
You need to bring...
· High school education or equivalent required.
· Three years’ customer service experience required
· Wireless phone use experience is required.
· Computer knowledge required.
To view our competitive benefits, click
here
Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at recruiting@nsight.com.
#J-18808-Ljbffr