Customer Service Representative
6 months ago
Full Job Description
Mission of the Role: The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all they do to create lasting partnerships by putting customers first. The CSR is the relationship and communication link between the customer, sales, and operations and proactively serves as a critical point of contact for order management, service, support, problem-solving and relevant project information for their internal and external customers. The CSR is a highly valued team member that works with the sales team and acts as an advocate of SupplyOne values, services and capabilities to provide complete solutions and the full breadth of core product categories to meet and exceed sales growth targets.
Key duties and accountibilities:
- Process and confirm orders and/or communicate what needs to be ordered, the day they are received.
- Generate standard quotes within 24 - 48 hours of receipt.
- Answer phones by the 3rd ring, and all emails by the end of each day.
- Build, maintain, and keep price lists current to protect and maintain GP margins.
- Build accurate specs and inventory items within 24-48 hours.
- Resolve customer problems and elevate issues immediately to an acceptable, timely and appropriate resolution.
- Monitor customer min/max, open orders, back orders and inventory levels alerting customers immediately to changes to deliver in full, on time and in spec (DIFOTIS).
- Must frequently use independent discretion, judgment and decision making skills to achieve quality and performance standards.
- Serve as liaison with sales, purchasing, design, manufacturing and shipping.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- 2 years
- Day shift
- Monday to Friday
- In-person
- Customer service: 1 year (Preferred)
- Microsoft Office: 1 year (Preferred)
Work Location: In person
-
Customer Service Representative
3 weeks ago
Tucson, United States P.E.A.C.H. Teams Full timeCustomer Service RepresentativeWe are currently looking for a Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services. You will interact with customers through various channels, including...
-
Customer Service Representative
3 weeks ago
Tucson, United States Apex Microtechnology Full timeGeneral Position Summary: Apex Microtechnology (Apex) offers industry-leading innovation in the design and development of precision power analog components used to control current, voltage and speed for applications in the industrial, defense, aerospace, medical, and semi-cap markets. The Apex product family includes power operational amplifiers (Op-amp),...
-
Customer Service Representative
4 weeks ago
Tucson, Arizona, United States FASTSIGNS #110201 Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS #110201. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...
-
Customer service representative
2 months ago
Tucson, United States Circle K Full timeCircle K - 10 W Ft Lowell Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
3 months ago
Tucson, United States Chapman Chevrolet Full timeChapman Collision Center in Tucson is looking for a Customer Service Representative to support the office’s daily operations and deliver outstanding customer service. As the customer’s main point of contact throughout the repair process, the Customer Service Representative will be welcoming, helpful and patient while assisting customers. The ideal...
-
Customer Service Representative
4 weeks ago
Tucson, United States JMJ Phillip Group Full timeA fast-growing packaging solutions company is looking for a Customer Service Representative to join their team in the greater Tucson, Arizona area. This role would be working with their corrugated sales team. Candidates Must Have:High School degree/GED Account management experienceAbility to produce and negotiates customer quotations and proposals.Ability to...
-
Customer Service Representative
4 weeks ago
tucson, United States JMJ Phillip Group Full timeA fast-growing packaging solutions company is looking for a Customer Service Representative to join their team in the greater Tucson, Arizona area. This role would be working with their corrugated sales team. Candidates Must Have:High School degree/GED Account management experienceAbility to produce and negotiates customer quotations and proposals.Ability to...
-
Customer Service Representative
4 weeks ago
Tucson, United States JMJ Phillip Group Full timeA fast-growing packaging solutions company is looking for a Customer Service Representative to join their team in the greater Tucson, Arizona area. This role would be working with their corrugated sales team. Candidates Must Have:High School degree/GED Account management experienceAbility to produce and negotiates customer quotations and proposals.Ability to...
-
Customer Service Representative
3 weeks ago
tucson, United States JMJ Phillip Group Full timeA fast-growing packaging solutions company is looking for a Customer Service Representative to join their team in the greater Tucson, Arizona area. This role would be working with their corrugated sales team. Candidates Must Have:High School degree/GED Account management experienceAbility to produce and negotiates customer quotations and proposals.Ability to...
-
Customer Service Representative
1 week ago
Tucson, United States JMJ Phillip Group Full timeA fast-growing packaging solutions company is looking for a bilingual Customer Service Representative to join their team in the greater Tucson, Arizona area. This role would be working with their corrugated sales team.Candidates Must Have:High School degree/GEDBilingual in Spanish Account management experienceAbility to produce and negotiates customer...
-
Customer Service Representative
2 months ago
Tucson, United States U-Haul Full timeLocation: 1265 E Benson Hwy, Tucson, Arizona 85713 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
3 weeks ago
Tucson, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a permanent employment opportunity for a Customer Service Representative in Tucson, Arizona. This role is primarily within the customer service industry and will involve interaction with our administration team and service department. Responsibilities:• Greet and interact with customers in a detail oriented...
-
Customer Service Representative
2 days ago
Tucson, Arizona, United States Dunkin' Full timeAt Dunkin', we're passionate about delivering exceptional customer service and creating a positive experience for our guests. As a Customer Service Representative, you'll play a key role in ensuring that every customer interaction is memorable and enjoyable.Estimated Salary: $15-$20 per hourAbout the Role:You will provide excellent guest satisfaction,...
-
Customer Service Representative
7 days ago
Tucson, Arizona, United States Axis Recruiting Solutions Full timeJob OverviewAt Axis Recruiting Solutions, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our members.With a competitive salary of $17.50 per hour, this role offers a great opportunity for individuals...
-
Customer Service and Sales Representative
1 week ago
Tucson, Arizona, United States Pima Federal Credit Union Full timeAbout the Job:Pima Federal Credit Union is a leading financial institution in Tucson, AZ, and we are looking for a skilled Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members, promoting financial products and services, and processing banking...
-
Customer Service Representative
2 days ago
Tucson, Arizona, United States Jack in in the Box Full timeAt Jack in the Box, we're committed to delivering exceptional guest service experiences. As a Team Member, you'll play a vital role in achieving this goal.About the Job:We're looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you'll be responsible for ensuring that every guest has...
-
Customer Service Representative
4 weeks ago
Tucson, Arizona, United States The Children's Place Full timeJob Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at The Children's Place. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the Store Leadership Team to achieve all company goals and...
-
Insurance Customer Service Representative
1 week ago
Tucson, Arizona, United States AFNI Full timeAbout Afni: At Afni, we're committed to providing exceptional customer service and innovative solutions to our clients. Our team is passionate about delivering results-driven services that drive business growth.">Job Summary: As a Bilingual Spanish Insurance Customer Service Representative, you will be responsible for providing top-notch service to our...
-
Customer Service Representative
5 days ago
Tucson, Arizona, United States Volt Workforce Solution Full timeVolt Workforce Solution is immediately hiring for a Care Coordinator in Tucson, Arizona. This is an exciting opportunity to join our team and make a real difference in people's lives.About VoltVolt is a leading provider of workforce solutions, dedicated to helping businesses succeed by providing top-notch talent and exceptional service. We believe in the...
-
Customer Service Representative
1 week ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeAbout Us:Hughes Federal Credit Union is a leading financial institution dedicated to providing exceptional service to our members. With a commitment to financial literacy and community development, we strive to make a positive impact in the lives of those we serve.Our Team:We are seeking an experienced Member E-Services Representative to join our team. As a...