Customer Service Representative

8 hours ago

Corona, United States Staffmark Group Full time

Have you ever wondered what it would be like to be the backbone of a logistics company? Staffmark has partnered with a well-established logistics company seeking a Customer Service Representative to join their team in Corona, CA. As a Customer Service Representative, you will have the opportunity to develop your skills and support the company's mission to deliver the best customer service possible. Join our team today

Schedule: 1st shift | $20/hr.

We have tons of perks
  • Medical, dental, vision, and life insurance
  • Short-term disability
  • 401k plans
  • Weekly pay is available every Friday
  • Employee discount programs
  • Referral bonus potential
The Customer Service Representative will be responsible for booking and tracking trucks for customer orders, responding to inquiries, and handling data entry and load planning. Duties include managing phone calls, responding to emails about pickups and rates, negotiating carrier rates, and saving important documents. The role involves resolving carrier issues, tracking shipments, and updating customers and internal teams on freight locations. Additionally, they ensure timely collection of signed PODs and assist with documentation management.

Qualifications:
  • Domestic customer service experience. Two years of related experience.
  • Strong organizational, multitasking, and time management skills, with a proactive and detail-oriented approach.
  • Proficiency in Microsoft Office, especially Excel, and excellent communication and customer service skills.
  • Ability to work both independently and as part of a team in a fast-paced, busy environment with an eagerness to learn about the freight forwarding/supply chain industry.
If you are a great teammate and thrive in an exciting environment, click 'Apply Now' We can't wait to connect with you

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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