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Customer Service Representative

2 months ago

Corona, New York, United States PAY-O-MATIC CK CASHI Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Pay-O-Matic CK CASHI. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain a thorough understanding of our banking products and services.
  • Communication Skills: Effectively communicate with customers, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of customer service experience in a banking or financial services environment.
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Language: Bilingual English and Spanish required.
Work Environment:

As a Customer Service Representative at Pay-O-Matic CK CASHI, you will work in a dynamic and fast-paced environment. You will be required to work a variety of shifts, including evenings, weekends, and holidays. You must be able to adapt to changing circumstances and priorities in a timely and professional manner.

Compensation:

The pay range for this position is $16 per hour. We offer a competitive compensation package, including benefits and opportunities for career growth and development.

Diversity, Equity, and Inclusion:

At Pay-O-Matic CK CASHI, we are committed to creating a diverse, equitable, and inclusive work environment. We strive to attract and retain employees from diverse backgrounds, viewpoints, and experiences. We believe that our diversity is our strength, and we are dedicated to continuously reflecting upon and evolving our efforts to maintain a diverse, equitable, and inclusive ecosystem.

Equal Opportunity Employment:

Pay-O-Matic CK CASHI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.