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Client Services Associate II, Chelmsford, Full-Time, Hybrid
4 months ago
Monday through Friday 8:00 am to 5:00 pm (40 hours). Hybrid eligible.
What You'll Do
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Support the Financial Consultants by processing account applications and paperwork, obtaining necessary account documents, resolving inquiries and notifications, performing account maintenance, and handling account transfers.
- Schedule appointments and prepare materials for client meetings, including performance reports and account maintenance forms.
- Communicate daily with clients providing trade settlement information, coordinating the payment/delivery of funds and other routine requests.
- Perform clerical / administrative tasks, including documentation required for books and records, the preparation and processing of correspondence and communications, syncing of calendars, and daily filing of client information.
- Act on behalf of Financial Consultant by purchasing and selling securities within scope of authority.
- Work closely with branch personnel on referrals, seminars, and appointments.
- Perform other job-related duties as assigned by Managers(s).
What You'll Need
- Bachelors degree preferred or equivalent work experience.
- FINRA Series 6 and 63 registrations required.
- Minimum of three years administrative office experience in a financial service or sales environment.
- Knowledge of investment operations, procedures, transfers and industry terminology.
What We Do
DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.
We are proud to be a Equal Opportunity Employer/ Protected Veterans/Individuals with Disabilities.
#INDHI #LI-RJ1 #LI-HYBRID #Financialplanning #Investments #Retirementplanning #Client Services #LPL
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
