Business Relationship Manager

2 weeks ago


Guilford, United States Hearst Full time

The Business Relationship Manager (BRM) is responsible for building strong relationships in order to manage installed customer accounts. You will serve as the primary liaison between MHK and its customers.

Keys to this role include:

Establishing a strong relationship with assigned customers

Understanding their specific business needs

Being a first responder to customer requests

Ensuring reported issues are addressed in a timely manner

Coordinating configuration deployments

Managing minor projects

Looking for ways to continuously improve your assigned customers’ processes by using increased MHK software functionality

Generating additional revenue for

MHK

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