Current jobs related to Customer Care Coordinator- Hybrid - Nashville - Genesco

  • Care Coordinator

    2 weeks ago

    Nashville, Tennessee, United States All Heart Home Care Full time

    About All Heart Home CareWe are a trusted, family-owned, Medicare-certified Home Health agency with a strong commitment to providing quality care to our patients.The Intake Coordinator RoleThe Intake Coordinator will play a critical role in determining the eligibility of individuals for home health services. This involves obtaining necessary information from...

  • Care Coordinator

    2 weeks ago

    Nashville, Tennessee, United States All Heart Home Care Full time

    Job DescriptionAll Heart Home Care is a trusted, family-owned, Medicare-certified Home Health agency with a decade of experience providing skilled and non-skilled services in Middle Tennessee.Our mission is to be a cost-effective, quality provider of home health services that promote and enhance the quality of life for those we serve.The Intake Coordinator...

  • Logistics Account Manager

    4 weeks ago

    Nashville, Tennessee, United States Hybrid Global Logistics Services Full time

    Job Title: Logistics Account ExecutiveWe are seeking a highly motivated and experienced Logistics Account Executive to join our team at Hybrid Global Logistics Services. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving revenue...

  • Logistics Account Manager

    1 month ago

    Nashville, Tennessee, United States Hybrid Global Logistics Services Full time

    Job Title: Logistics Account ExecutiveWe are seeking an experienced Logistics Account Executive to join our team at Hybrid Global Logistics Services. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving revenue growth.Key...

  • Oncology Nurse

    2 weeks ago

    Nashville, Tennessee, United States Thyme Care Full time

    Job SummaryThyme Care is seeking a highly skilled Oncology Nurse - Transitions of Care to join our team. As a key member of our Care Team, you will be responsible for conducting clinical assessments, monitoring for changes in health, coordinating care, and educating members and caregivers about their diagnosis and treatment over the phone. This role requires...

  • Care Coordinator

    2 weeks ago

    Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job Summary: As a Care Coordinator at Vanderbilt University Medical Center, you will play a vital role in developing and meeting key Pillar outcomes and system improvement goals. You will assist in reducing all-cause hospital readmissions and coordinating episodes of care among patients in a defined population or disease process. Responsibilities: ...

  • Logistics Parts Coordinator

    5 days ago

    Nashville, United States Creative Financial Staffing Full time

    Logistics Parts Coordinator - Work/Life Balance - Up to $50k Plus Bonus - This Role is Hybrid Three Weeks Each Month After A Year**If you have problems uploading your resume, please email it directly to rbrindley@cfstaffing.com My client, a leading distribution company based out of Nashville, is seeking a Logistics Parts Coordinator to join their team....

  • Patient Care Coordinator

    2 weeks ago

    Nashville, Tennessee, United States Care Now Full time

    Job SummaryWe are seeking a dedicated Patient Representative to join our team at CareNow urgent care. As a Patient Representative, you will play a vital role in ensuring our patients receive exceptional care and service.Key ResponsibilitiesCheck-in patients in a timely manner and ensure all Web Check-in procedures are followedAnswer phone calls to the clinic...

  • Care Coordinator

    2 months ago

    Nashville, Tennessee, United States ConcertoCare Full time

    About the RoleCare Navigators play a vital role in delivering exceptional patient care at ConcertoCare. As a key member of our clinical team, you will provide front-office support, ensuring seamless communication and coordination between patients, care teams, and healthcare providers.Key ResponsibilitiesCommunication and Coordination: Manage inbound calls,...

  • Customer Service Coordinator

    2 weeks ago

    Nashville, Tennessee, United States Pacific Advisory Service Full time

    **Job Summary**Pacific Advisory Service is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our international forwarder team, you will be responsible for providing exceptional customer service to our clients.**Key Responsibilities:**Provide effective communication with customers via email or phone to complete...

  • Customer Experience Specialist I- Johnston

    4 months ago

    Nashville, United States Genesco Full time

    The Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...

  • Customer Experience Specialist I- Johnston

    1 month ago

    Nashville, United States Genesco Full time

    The Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...

  • Logistics Parts Coordinator

    1 month ago

    Nashville, United States Creative Financial Staffing Full time

    Logistics Parts Coordinator - Work/Life Balance - Opportunity for Growth - Up to $50k Plus Bonus - This Role is Hybrid Three Weeks Each Month After A Year**If you have problems uploading your resume, please email it directly to rbrindley@cfstaffing.com My client, a leading distribution company based out of Nashville, is seeking a Logistics Parts Coordinator...

  • Administrative Assistant

    2 weeks ago

    Nashville, Tennessee, United States Thyme Care Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our team at Thyme Care, a leading cancer care navigation company. As a key member of our support team, you will play a vital role in ensuring the smooth delivery of our services to patients and their families.As an Administrative Assistant, you will be responsible for handling...

  • Community Resource Coordinator

    2 weeks ago

    Nashville, Tennessee, United States Centene Corporation Full time

    Job Title: Community Resource Coordinator IIJoin Centene Corporation, a leading healthcare company, in transforming the health of our communities. As a Community Resource Coordinator II, you will play a vital role in connecting members to community resources, supporting their care management journey, and providing necessary care resources in a cost-effective...

  • Patient Care Coordinator

    1 month ago

    Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job SummaryWe are seeking a highly skilled Patient Care Coordinator to join our team at Vanderbilt University Medical Center. As a key member of our care coordination model, you will play a critical role in developing and meeting key Pillar outcomes and system improvement goals.Key ResponsibilitiesCoordinates the evaluation process of the defined patient...

  • Care Coordinator

    4 weeks ago

    Nashville, Tennessee, United States ConcertoCare Full time

    About the RoleConcertoCare is seeking a highly skilled and compassionate Care Navigator to join our team. As a key member of our clinical support team, you will play a critical role in delivering exceptional patient care and ensuring seamless communication between our care teams and patients.Key ResponsibilitiesManage Patient Communication: Respond to...

  • Patient Care Coordinator

    2 weeks ago

    Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job SummaryWe are seeking a highly skilled Patient Care Coordinator to join our team at Vanderbilt University Medical Center. As a key member of our care coordination model, you will play a critical role in developing and meeting key Pillar outcomes and system improvement goals.Key ResponsibilitiesCoordinates the evaluation process of the defined patient...

  • Gaco Technical Coordinator

    4 weeks ago

    Nashville, Tennessee, United States Holcim Full time

    Job Title: Gaco Technical CoordinatorOverview:The Technical Coordinator / Process Support is a key member of the Warranty/Technical Services team at Holcim Building Envelope division. As a hybrid work-eligible role, this position is based out of Nashville and reports to the Regional Technical Manager for their respective area. The Technical Coordinator...

  • Customer Experience Coordinator

    2 weeks ago

    Nashville, Tennessee, United States HomeGoods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for leading the frontline team to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead the frontline team to promote a highly satisfied customer...

Customer Care Coordinator- Hybrid

3 months ago

Nashville, United States Genesco Full time

** Customer Care Coordinator- Hybrid**

*Share by Email* **The Ideal Candidate**

The primary function of the Customer Care Coordinator position is to build and maintain strong relationships with assigned Wholesale accounts. This role serves as the primary liaison between customers and the sales force and is responsible for processing, reviewing, and handling all activities from order placement to product delivery. Excellent communication skills, professionalism, and a positive attitude are required to ensure that a high level of customer satisfaction is maintained. Quality service to both internal and external customers is expected.

**How You Will Make an Impact**

* Process and maintain customer orders received via telephone, email, fax, mail or Electronic Data Interface (EDI).

* Answer telephones and investigate / communicate the appropriate answer on all customers and sales representatives requests and inquiries (i.e., check order status, inventory status, merchandise availability, prices, etc.).

* Good follow up and follow through is needed on all accounts within specified region(s).

* Set up new customer accounts and maintain master files, as necessary.

* Work closely with Distribution Center and Traffic Department to insure proper shipping and labeling instructions are met on customer orders (review Routing Guides).

* Work closely with Returned Goods Department for proper handling of customer returns.

* Issue Return Authorization Forms and create hand billing, when necessary.

* Trace customer shipments and provide proof of delivery to customer, Credit Department, Traffic Department, or the Adjustment Department, as required.

* Work closely with other Account Coordinators to adequately resolve customer deductions in a timely manner.

* Provide general administrative support to include filing, scanning, printing / updating reports, and mailing invoices/ credit memos to customers.

* Provide internal support to Sales, Marketing, Product Development, Merchandising, Distribution Center and Credit Department personnel.

* Seek process improvements and provide feedback to Director, Customer Service.

* Other responsibilities and duties as assigned.

**Experience and Skills You'll Need to Have**

* High school diploma required, Bachelor preferred

* Minimum of four (4) years experience in customer service and/or sales related field

* Strong computer skills with the ability to quickly learn in-house order management system and report writer

* Excellent keyboarding and 10-Key (number pad) skills

* Good follow-up and follow-through techniques

* Ability to handle multiple tasks

* Able to use good business judgment

* Excellent verbal and written communication skills

* Team player with effective interpersonal skills and customer focused attitude

* Critical thinking and problem solving skills

* Self- motivated individual willing to see all assignments to completion

#LI-CC1 Category Description Status