Guest Experience Specialist
3 weeks ago
Additional Information Serving, Bartending, Cross Train at Front Desk, Full Time, Evening Shift, Weekly Pay
Job Number 24079730
Job Category Rooms & Guest Services Operations
Location Courtyard Chicago Highland Park/Northbrook, 1505 Lake Cook Road, Highland Park, Illinois, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
#J-18808-Ljbffr
-
Guest Service Agent
7 days ago
Deerfield, United States Embassy Suites by Hilton Chicago North Shore Deerfield Full timeDescriptionAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!We understand what it takes to be a part of something great. We will encourage you to bring your true self...
-
Client Experience Specialist
7 days ago
Deerfield, United States Tricoci Salon | Spa Full timeJob DescriptionJob DescriptionAt Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves. As a Client Experience Specialist, you will be the first point of contact for our...
-
Guest Service Representative- Deerfield
4 weeks ago
Deerfield, United States Mario Tricoci Salon Full timeProvides and maintains the high standards of guest service to enhance the spa/salon experience for guests with the result of the guest always leaving happy. Ensures customer needs are met, issues are resolved, and service is quick and efficient. Util Guest Service, Representative, Service, Guest, Beauty
-
Guest Service Agent
1 week ago
Deerfield, United States Crescent Services Full timeAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work...
-
Guest Service Agent
2 weeks ago
Deerfield, United States Crescent Hotels & Resorts Full timeAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We und Guest Service, Agent, Service, Guest, Retail, Hotel
-
Digital Experience Specialist
1 month ago
Deerfield Beach, United States JM Family Enterprises Full timeThe Digital Experience Specialist is a pivotal player within our Digital Customer Experience team, utilizing a mix of business acumen, technical expertise, and analytical prowess to aid in the execution of strategies that continuously improve our digital experiences. This role involves collaborating with multiple parties and acting as a liaison between...
-
Digital Experience Specialist
7 days ago
Deerfield Beach, United States beBee S US Full timeThe Digital Experience Specialist is a pivotal player within our Digital Customer Experience team, utilizing a mix of business acumen, technical expertise, and analytical prowess to aid in the execution of strategies that continuously improve our digital experiences. This role involves collaborating with multiple parties and acting as a liaison between...
-
Guest Services Agent
6 days ago
Deerfield Beach, United States Wyndham Hotels & Resorts Full time** Guest Services Agent** Location: Deerfield Beach, FL, US, 33441 Property Name: La Quinta by Wyndham Fort Lauderdale - I95 Hillsboro Req Id: 14169 **?Were offering a limited-time sign-on bonus for new team members who are dedicated to providing an exceptional guest experience. Apply today, join our team, and you can be eligible to earn up to $600!** La...
-
User Experience Designer
3 days ago
Deerfield, United States EPITEC Full timeMust HaveAdobeFigmaFigma Brand DesignerFigma skillsNice To Have1+ years of Java experienceArchitect, HTMLa technical documentation specialistCSSInVisionReact developerReact NativeSketchJOB SUMMARYProduct Designer Design SystemResponsible for leading the product design of design systems that exhibit industry-leading visual design and interaction. As a...
-
Sr. Payroll Specialist
3 weeks ago
Deerfield, United States Fortune Brands Home & Security Full timeAre you meticulous and detail-oriented? Do you have experience with Workday Payroll? If so, we are seeking a Senior Payroll Specialist to join our payroll team. You will be responsible for supporting the processing of our Fortune Brands payrolls, gen Payroll Specialist, Payroll, Accounting, Specialist, Processing, Support, Manufacturing
-
Purchasing Specialist
1 month ago
Deerfield, United States Wisconsin Built Full time**Wisconsin Built, Inc.,** a leader in the manufacturing of commercial casework has an opportunity for a Purchasing Specialist. This position will be responsible for supporting purchasing functions to ensure product and customer shipping targets are met. **Primary Duties for Purchasing Specialist**: **1. **Entering data for purchase orders into M1 2....
-
Senior Marketing Specialist
4 weeks ago
Deerfield, United States Discover Full timeDevelops and implements digital content and corresponding digital marketing and content marketing plans for customers facing financial hardship. Works with Creative Agency to design marketing assets and manage all facets of execution needed for marke Marketing Specialist, Marketing, Customer Experience, Specialist, Digital Content, Senior, Business Services
-
Website Specialist
2 weeks ago
Deerfield, United States Deerfield Park District Full time**Website Specialist** **Part-Time **(approximately 20 hours per week) - $20.00/hr - $23.00/hr (DOQ) **Who we are?** Established in 1951, the Deerfield Park District is committed to enriching lives through outstanding parks, facilities, and recreation programs. Our mission is to provide outstanding parks, services, facilities and recreation programs that...
-
Quoting Specialist
7 days ago
Deerfield, United States smartdept. inc. Full timeJob Description Job Description smartdept. inc. is searching for a potential future need for a Quoting Specialist with a client based in the greater Chicago area. This would likely be a full-time, fully remote , and around a 3-month contract opportunity with the potential to extend. The pay for this position is expected to be $25/hr - $31/hr . What You’ll...
-
Quoting Specialist
3 weeks ago
Deerfield, United States smartdept. inc. Full timesmartdept. inc. is searching for a potential future need for a Quoting Specialist with a client based in the greater Chicago area. This would likely be a full-time, fully remote, and around a 3-month contract opportunity with the potential to extend. The pay for this position is expected to be $25/hr - $31/hr. What You'll Do: Manage transactional...
-
Quoting Specialist
2 months ago
Deerfield, United States smartdept. inc. Full timeJob DescriptionJob Descriptionsmartdept. inc. is searching for a potential future need for a Quoting Specialist with a client based in the greater Chicago area. This would likely be a full-time, fully remote, and around a 3-month contract opportunity with the potential to extend. The pay for this position is expected to be $25/hr - $31/hr. What You’ll...
-
Order Specialist
7 days ago
Deerfield, United States Wheels, Inc. Full timeJob Description: JOB OVERVIEW The Order Specialist is responsible for the placement of all order types, including, Direct and Foreign orders, and orders with upfitting, across all manufacturer lines. The Order Specialist is responsible for the order from the time of its receipt in VOA to "Acknowledged" status. The Order Specialist must be able to meet the...
-
Member Account Servicing Specialist
7 days ago
Deerfield, United States Great Lakes Credit Union Full timeGreat Lakes Credit Union is Hiring GREAT people for our GREAT team!Do you enjoy being an integral part of a service-driven team, supporting those that support the customer? WE WANT YOU ON OUR TEAM!The primary purpose of our Member Account Servicing Specialist is to assist Great Lakes Credit Union to live out our vision, "To be the members' trusted financial...
-
Fraud Specialist
1 month ago
Deerfield, United States Great Lakes Credit Union Full timeJob Type Full-time Description Great Lakes Credit Union is Hiring GREAT people for our GREAT team!Do you enjoy being an integral part of a service driven team? WE WANT YOU ON OUR TEAM!The primary purpose of our Fraud Specialist is to assist Great Lakes Credit Union to live out our vision, "To be the members' trusted financial partner". As the Fraud...
-
Inside Sales Specialist
2 weeks ago
Deerfield, United States Justrite Manufacturing Co LLC Full timeDescription Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to protecting people, property, and...