Brokerage Operations Manager

3 weeks ago

Glastonbury, United States CareerBuilder Full time

The

Brokerage Operations Manager

is responsible for managing existing brokerage clients and to drive internal business growth of those clients.This is done by effectively responding to the operational needs of existing NFI clients in conjunction with the effective sourcing and management of NFI's personnel sourcing carriers. This position reports to Director Brokerage Operations.

Essential Duties & Responsibilities:

Effectively Manage Existing client relationships as sold by NFI Brokerage salespersons
Skilled Negotiation of Rates & Services with clients for FTL, LTL, and Intermodal services.
Supporting dedicated sales resources that are pushing business to the operations team.
Develop, Implement, and manage an SOP for each account managed by operations group and maintain customer service concepts and rates implemented by the overriding salesperson.
Work directly with capacity group to ensure proper coverage of committed freight by the capacity group.
Use of market based indices for pricing short-term spot market, and long-term contractual rates for existing clients.
Response to sales inquiries and providing pricing on transactional based business as well as pricing proposals where applicable.
Ensuring proper follow up and management of all loads
Breaking through internal obstacles that limit growth/service consistent with NFI deliverables.
A sales/growth orientated mindset associated with organic growth from client base that will be managed in the operations group.
Manage existing operation staff with a mindset towards continuous improvement
Participate in the hiring, training, and ongoing development of new operations staff
Clear communication of service expectations to other operations staff supporting client base
Using available industry tools and relationships to identify potential clients for sales staff.
Proper positioning of brokerage services within NFI network
Foster growth in brokerage business through collaboration with all NFI Departments and willingness to do "Whatever it takes" to ensure client's needs are met

Requirements:

BA or BS Degree preferred
5-7 years Brokerage experience preferred working with domestic truckload, LTL, and intermodal shipments.
Familiarity with DOT trucking regulations (Hours of Service, Claims etc)
Proficient in using MS Office Applications (Word, Excel, PowerPoint)
Ability to work in fast paced environment that involves learning and using multiple applications and handling a high volume of phone calls
Excellent oral and written communication skills
In-depth knowledge of TMS programs used for brokerage services
Market knowledge of truckload lanes and rates
Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers.

Other:

Ability to work a flexible schedule based on shipment volume.

#LI-MJ3

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
#J-18808-Ljbffr

  • Brokerage Operations Manager

    4 weeks ago

    Glastonbury, United States NFI Industries Full time

    The Brokerage Operations Manager is responsible for managing existing brokerage clients and to drive internal business growth of those clients.This is done by effectively responding to the operational needs of existing NFI clients in conjunction with the effective sourcing and management of NFI's personnel sourcing carriers. This position reports to Director...

  • Customer Account Manager Brokerage

    2 weeks ago

    Glastonbury, United States NFI Industries Full time

    The Customer Account Manager is responsible to the drive internal business growth of existing brokerage customers.This is done by effectively responding to the operational needs of existing NFI customers in conjunction with the effective sourcing and management of NFI's personnel sourcing carriers. This position reports to Customer ops manager or a Director...

  • Customer Account Manager Brokerage

    22 minutes ago

    Glastonbury, United States NFI Industries Full time

    The Customer Account Manager is responsible to the drive internal business growth of existing brokerage customers.This is done by effectively responding to the operational needs of existing NFI customers in conjunction with the effective sourcing and management of NFI's personnel sourcing carriers. This position reports to Customer ops manager or a Director...

  • Customer Account Manager Brokerage

    4 days ago

    Glastonbury, United States NFI Industries Full time

    The Customer Account Manager is responsible to the drive internal business growth of existing brokerage customers.This is done by effectively responding to the operational needs of existing NFI customers in conjunction with the effective sourcing and management of NFI's personnel sourcing carriers. This position reports to Customer ops manager or a Director...

  • Business Strategist

    3 weeks ago

    Glastonbury, United States SimpleBroker.ai Full time

    Job DescriptionJob DescriptionJob Title: Business StrategistLocation: RemoteCompany Overview: SimpleBroker.ai is America's #1 AI-augmented business brokerage, transforming how small businesses prepare for and execute their exit strategies. Leveraging big data and advanced AI technologies, we empower business owners to make informed, strategic decisions...

  • Remote Recruiter

    6 days ago

    Glastonbury, United States SimpleBroker.ai Full time

    Job Description Job Description Company Description SimpleBroker.ai is America's #1 most active AI-augmented business brokerage. As a portfolio company of Bootstrapper Capital we are designed to compliment the small and medium sized business market by providing affordable and flexible solutions for buyers and sellers of profit-led businesses. Portfolio...

  • Business Broker Consultant

    17 hours ago

    Glastonbury, United States SimpleBroker.ai Full time

    Job DescriptionJob DescriptionCompany Overview:SimpleBroker.ai is an innovative and fast-growing business brokerage firm that specializes in matching buyers and sellers of small to medium-sized businesses. Our mission is to streamline the process of buying and selling businesses by utilizing cutting-edge technology and a personalized approach. We are...

  • Remote Recruiter

    2 weeks ago

    Glastonbury, United States SimpleBroker.ai Full time

    Job DescriptionJob DescriptionCompany DescriptionSimpleBroker.ai is America's #1 most active AI-augmented business brokerage. As a portfolio company of Bootstrapper Capital we are designed to compliment the small and medium sized business market by providing affordable and flexible solutions for buyers and sellers of profit-led businesses. Portfolio...

  • Regional Business

    4 weeks ago

    South Glastonbury, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday-Friday Work where everymomentmatters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive...

  • Financial Services Operations Specialist

    2 weeks ago

    Glastonbury, United States Symmetry Partners Full time

    Job DescriptionJob Description Join a team of passionate, self-motivated, talented service professionals with a vision for the future of the financial services industry. Symmetry Partners is an investment advisory firm based in Glastonbury, CT that offers portfolio management services to institutional investors (i.e. public plans, non-profits), retirement...

  • Underwriting Consulting Director

    18 hours ago

    Glastonbury, United States CNA Financial Corp. Full time

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Individual contributor responsible for the overall management, business...

  • Managing Director, IT Staffing

    1 day ago

    Glastonbury, United States MeeDerby Full time

    Managing Director - IT Staffing -  Hartford, CT Must have 7-10yrs IT Staffing Exp. leading sales & recruiting teamsOur client, a leading professional staffing firm is seeking a General Manager for their operation in the Hartford CT area. The firm is focused on IT staffing, SOW with many gov't contractor clients.This role has full responsibility for both...

  • Restaurant Manager | Upscale Steakhouse

    1 day ago

    Glastonbury, United States Superior Talent Source Full time

    Job DescriptionJob DescriptionWe are seeking an experienced and dedicated Restaurant Manager to help lead the operations of a prestigious Upscale Steak & Seafood concept. As the Restaurant Manager, you will play a crucial role in maintaining the highest service standards, assisting in the smooth operation of the restaurant, and ensuring an unforgettable...

  • Account Manager

    3 weeks ago

    Glastonbury, United States Employee Family Protection Full time

    Account Manager is responsible for all aspects of client book of business and associated customer service as well as providing support for all EFP/BBS services as the central contact point.Hybrid (3 days in -office) available in Glastonbury CT. Serves as a customer service liaison between clients, insurance carriers, brokers, and vendors. Manages escalation...

  • Government Account Manager

    4 weeks ago

    Glastonbury, United States Interpreters and Translators, Inc. Full time $50,000 - $60,000

     *Base Salary Listed does not include potential Bonus EarningsReporting to the Sales Manager Government Sector, the Account Manager maintains and expands relationships with strategically important customers. The individual is primarily responsible for achieving sales quota and assigned strategic account objectives. The Account Manager represents the entire...

  • Human Resources Manager

    7 days ago

    Glastonbury, United States Accounting Resources Full time

    Human Resources Manager Accounting Resources, Inc. (ARI) is a multi-faceted consulting firm providing exceptional Human Resources services to small and medium-sized organizations. Our clients depend on us as their HR partners, providing operational, tactical, and strategic HR support. ARI employees enjoy work that is rewarding and challenging, with a...

  • Government Sales Manager

    4 weeks ago

    Glastonbury, United States Interpreters and Translators Full time

    Position Overview: Reporting to the VP of Sales & People Operations of the company, the Sales Manager is responsible for growing revenue in the Government segment through the development of new business while acting as the primary liaison and solutions consultant between iTi and its potential and existing Government clients. The Sales Manager develops and...

  • Account Manager

    4 weeks ago

    Glastonbury, United States Interpreters and Translators, Inc. Full time $50,000 - $60,000

    Reporting to the Sales Manager Corporate Sector, the Account Manager maintains and expands relationships with strategically important customers. The individual is primarily responsible for achieving sales quota and assigned strategic account objectives. The Account Manager represents the entire range of company products and services to assigned customers,...

  • Human Resources Manager

    1 month ago

    Glastonbury, United States Accounting Resources Inc Full time

    Job DescriptionJob DescriptionHuman Resources ManagerAccounting Resources, Inc. (ARI) is a multi-faceted consulting firm providing exceptional Human Resources services to small and medium-sized organizations. Our clients depend on us as their HR partners, providing operational, tactical, and strategic HR support.ARI employees enjoy work that is rewarding and...

  • Government Sales Manager

    3 weeks ago

    Glastonbury, United States Interpreters and Translators, Inc. Full time $100,000

    Position Overview:Reporting to the VP of Sales & People Operations of the company, the Sales Manager is responsible for growing revenue in the Government segment through the development of new business while acting as the primary liaison and solutions consultant between iTi and its potential and existing Government clients.The Sales Manager develops and...