Front Desk Associate
4 weeks ago
Purple Lotus Patient Center is currently seeking passionate, hard-working, professional, and knowledgeable cannabis connoisseurs to perform in a fast-paced and high-energy environment. The Front Desk Associate position will be expected to welcome our customers and utilize the POS for the creation/updating customer profiles.
The ideal candidate will be personable, high energy, reliable, responsible, and possess general knowledge of cannabis.
Includes paid training
Responsibilities and Duties:
- Provide Excellent Customer Service
- Use of POS system
- Accurate data entry
- New/returning customer registration and documentation
- Clean and general upkeep of the Retail Facility
- Knowledge of relevant laws, company policy, and procedures
- Stay current with product knowledge & brands
- Verification of proper paperwork, documentation and ID for members
- Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of member profiles in the POS system
- Security measures and safety compliance
- Maintenance of an organized and clean store
- Maintenance of open communication with the management team and other coworkers
- Reporting of employee issues or member situations
- Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and member information for any reported issues and/or complaints.
- Must be over the age 21+
- Must pass a background check
- Customer service experience
- Ability to learn and adapt to different environments
- Weekends Required
- Reliable Transportation
Job Type: Part Time/Full Time
Pay: $19-$21 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- EAP
- Life Insurance
- Tips
- Customer service: 2 years (Preferred)
- High School
- San Jose
Work Remotely:
- No
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