Customer Service Representative

3 months ago

Philadelphia, United States Enterprise Holdings Full time

Overview:

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

The pay for this position starts at $15.75 / hour plus the ability to earn up to $1,100 monthly in commission bonuses

This position is located at Philadelphia International Airport - 1 Arrival Road, Philadelphia, PA 19153.

In addition to this compensation, we offer a comprehensive benefits package which includes:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedule(s):

  • Sunday, Saturday 10:00 AM - 6:00 PM, Wednesday 11:00 AM - 7:00 PM, Thursday, Friday 1:00 PM -9:00 PM
Responsibilities:

We are hiring now for immediate openings. Responsibilities include:

  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
  • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
  • Advise and review rental charges; and provide an accurate receipt to the customer.
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal.
  • Thank customers using the prescribed dialogue.
  • Inquire about service, satisfaction and document dissatisfaction.
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
  • Use of proper statement to determine if vehicle is being returned with full tank of gas.
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep lot organized for ease of access and traffic flow.
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old.
  • Must have a minimum of 2 years of retail customer service experience.
  • Must have a valid drivers license.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be living within 30 minutes of the Philadelphia International Airport.
  • Must be able to work the following schedule:
    • Sunday, Saturday 10:00 AM - 6:00 PM, Wednesday 11:00 AM - 7:00 PM, Thursday, Friday 1:00 PM -9:00 PM

  • Customer Service Representative

    1 month ago

    Philadelphia, United States Always Best Care Senior Service Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Repr Customer Service, Customer Service Representative, Representative, Skills, Microsoft, High School, Retail

  • Customer Service Representative

    2 months ago

    Philadelphia, United States RRecruiter Pte Ltd Full time

    About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests. To succeed in this role, excellent communication skills are a must. You'll need to be a quick...

  • Customer Service Representative

    1 month ago

    Philadelphia, Pennsylvania, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers. This includes answering phone calls, assisting customers with their orders, and ensuring that our customers receive...

  • Customer Service Representative

    2 months ago

    Philadelphia, United States Always Best Care Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Representative is responsible for responding in a timely, professional, and courteous manner to customer...

  • Customer Service Representative

    3 weeks ago

    Philadelphia, United States Inkspirenize Full time

    Job Title: Customer Service Representative Location: Philadelphia, PA About Us: [Company Name] is a [brief company description]. We are committed to providing exceptional customer experiences and delivering high-quality services/products. We are looking for a friendly and motivated Customer Service Representative to join our dynamic team. Job Summary: As a...

  • Customer Service Representative

    1 month ago

    Philadelphia, Pennsylvania, United States Tribeca Outsourcing Inc Full time

    Job Title: Customer Service RepresentativeJob Summary:Tribeca Outsourcing Inc is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our valued customers. You will handle transactions accurately, assist customers with inquiries, and...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Inkspirenize Full time

    Job Title: Customer Service RepresentativeJob Overview:Inkspirenize is seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication skills, a customer-first attitude, and the ability to handle inquiries and resolve issues efficiently.Key Responsibilities:Respond to...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States VIMO INC Full time

    Customer Service RepresentativeAt VIMO INC, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, online chat inquiries, and application data entry.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, United States PHL Acquisitions Full time

    Customer Service Representative Needed - Immediate HireLocation: Philadelphia, PAAre you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative!Key...

  • Customer Service Representative

    1 month ago

    Philadelphia, United States SOUTHWARK METAL MFG. CO. Full time

    Southwark Metal Manufacturing seeks an ambitious, energetic and knowledgeable Customer Service/Data Entry Representative to join our team in Northeast Philadelphia. Southwark Metal Mfg. Co is a leading provider of prefabricated sheet metal ducts and fittings to the HVAC industry. Southwark stands above our competitors by providing quality products, superior...

  • Customer Service Representative

    2 days ago

    Philadelphia, United States Telecom Networks Full time

    Telecom Networks isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees...

  • Customer Service Representative

    1 month ago

    Philadelphia, United States U-Haul Full time

    Location: 2800-30 Ridge Ave, Philadelphia, Pennsylvania 19121 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Customer Service Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in Philadelphia, PA (Remote). Please review the job description below and contact me ASAP if you are interested.Job ID:24-46071Pay Range: $16 - $18/hour.  Employee benefits include, but are not limited to, health...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States The UPS Store #6025 Full time

    About This RoleThe UPS Store #6025 is seeking a dedicated and customer-focused Customer Service Representative to join our team.As a key member of our retail team, you will deliver exceptional customer service to our valued customers by providing accurate information, resolving issues, and exceeding their expectations.ResponsibilitiesKey responsibilities of...

  • Customer Service Representative

    1 month ago

    Philadelphia, United States Hiring Now! Full time

    SummaryCustomer Service BackgroundTechnical skills preferredSalary 50K - 70KJob Summary:We are looking for a dedicated and technically proficient Customer Service Representative to join our team. The ideal candidate will have a strong technical background and be responsible for providing exceptional customer support, troubleshooting technical issues, and...

  • Customer Service Representative

    1 month ago

    Philadelphia, United States The Judge Group Full time

    SummaryCustomer Service BackgroundTechnical skills preferredSalary 50K - 70KJob Summary:We are looking for a dedicated and technically proficient Customer Service Representative to join our team. The ideal candidate will have a strong technical background and be responsible for providing exceptional customer support, troubleshooting technical issues, and...

  • Customer Service Representative

    2 months ago

    Philadelphia, United States United Refrigeration, Inc. Full time

    Job Description URI is looking for full time Customer Service Representative to help support our continued growth and expansion. We offer competitive salary, full benefits, matching 401(k), profit sharing and continuing education reimbursement.Key Responsibilities:Provide exceptional customer service to our external and internal customers via inbound...

  • Customer Service Representative

    2 months ago

    Philadelphia, United States United Refrigeration Full time

    Job Description URI is looking for full time Customer Service Representative to help support our continued growth and expansion. We offer competitive salary, full benefits, matching 401(k), profit sharing and continuing education reimbursement. Key Responsibilities: Provide exceptional customer service to our external and internal customers via inbound...

  • Customer Service Representative

    1 month ago

    Philadelphia, Pennsylvania, United States Pizza Hut Full time

    Grow your career with Pizza Hut, where great people thrive in a fun and dynamic environment.We offer personal challenges, growth opportunities, and a chance to serve America's Favorite Pizza to our customers.Join us and you'll get more: more for your career more for your life more for your family and your futureWe have immediate opportunities for Customer...

  • Customer Service Representative

    6 months ago

    Philadelphia, United States SP Plus Corporation Full time

    Overview: SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment,...