Member Experience Associate

4 months ago

St Louis, United States Club Fitness Full time

Overview:

OUR VISION is to be the elite health and fitness provider in every community we serve.

OUR MISSION is to provide the best experience for everybody to improve their quality of life through fitness.

OUR VALUES Community | Action | Recognition | Experience

More than a job, its a lifestyle

Our Member Experience Associates (MEA) are moment makers that help us create an experience that makes our members say, I love Club Fitness No two days are ever the same, but when you work for Club Fitness its about helping every BODY no matter where they are in their fitness journey. Youre working alongside a dedicated team that brings their passion and pride to create a Clean, Functional & Friendly environment.

The ideal team member will exhibit a vibrant personality, a love for fitness, and a desire to help people

Responsibilities:

Why Youll Love Working for Club Fitness:

    • Fun and Supportive Team We're a team that knows how to have fun, works hard, and supports each other every step of the way.
    • Employee Owned Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners
    • Career Growth We believe in your potential. We offer opportunities for career advancement and provide training for everyBODY on our team.
    • Local Support We're proud to be local to St. Louis, where club support is just one call away when you need it.
    • Free Memberships You and an immediate family member get FREE access to all our club locations because you deserve it.
    • Discounts Enjoy discounts on smoothies, cooler beverages, snacks, and tanning upgrades.
    • Comprehensive Benefits Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off.

You'll Succeed if you Love:

    • Interacting with people
    • Being busy and getting things done
    • Delivering excellent customer service
    • Achieving and exceeding member expectations
    • Providing a Clean, Functional, and Friendly environment


Qualifications:

Minimum Qualifications:

    • 17 years of age or older, required
    • Previous customer service or hospitality experience, preferred

Why Youll Love Working for Club Fitness:

    • Fun and Supportive Team We're a team that knows how to have fun, works hard, and supports each other every step of the way.
    • Employee Owned Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners
    • Career Growth We believe in your potential. We offer opportunities for career advancement and provide training for everyBODY on our team.
    • Local Support We're proud to be local to St. Louis, where club support is just one call away when you need it.
    • Free Memberships You and an immediate family member get FREE access to all our club locations because you deserve it.
    • Discounts Enjoy discounts on smoothies, cooler beverages, snacks, and tanning upgrades.
    • Comprehensive Benefits Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off.

Club Fitness has been lifting up St. Louis since 1983. We care about St. Louis because were from St.Louis. As an employee owned and operated health and fitness organization, its important to us to be more than just a place to lift weights. We provide the best experience for every BODY to improve their quality of life through fitness and that starts with our employees.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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