Implementation Consultant Talent/HR Technology Solutions
2 weeks ago
Key Responsibilities:
Functional Discovery & Design:
Lead functional discovery sessions alongside Solution Engineers and Architects to fully understand and document the client's current workflows. Spearhead the functional design process; ensuring solutions are tailored to meet client needs.
Strategic Recommendations:
Work closely with clients to formulate recommendations for future workflows, considering both short-term and long-term objectives, goals, and technical limitations. Verify these recommendations are practical and meet client expectations before formalizing in Statements of Work (SOW).
Cross-functional Collaboration:
Work with Partner's Services, Product, and Engineering teams to assess the technical feasibility of proposed solutions. Ensure alignment across business, technical, and compliance requirements for a unified implementation strategy.
Implementation Leadership:
Manage the implementation process, coordinating with the Partner's Engagement Manager to organize initial kick-off and discovery sessions. Lead the discovery phase, modifying workflows as needed and facilitating change management processes.
Documentation & Communication:
Maintain clear documentation of all workflow changes and configurations, obtaining agreement from both internal and external stakeholders. Serve as a consultative resource throughout the implementation, encouraging continuous improvement through feedback loops.
Customer Feedback Integration:
Proactively engage with internal teams to convey and integrate customer feedback, influencing future product enhancements and solutions.
Qualifications:
Bachelor's degree in Engineering, Technology or Human Resources Management (accompanied by demonstrable technical exposure or experience)
Minimum of 3 years of experience supporting Talent Intelligence platform implementations or other HCM software (e.g., Workday, SuccessFactors, Eightfold, Oracle, Taleo).
Demonstrated technical experience in leading functional design processes and configuration for for Talent Acquisition, Talent Management, Talent development and other talent related areas.
Exceptional communication skills with ability to effectively presenting and discussing technical solutions with clients and internal teams.
Proven track record of successful technical project management and implementation, capable of navigating complex project requirements and change management processes.
Strong initiative, ownership, and independent judgment.
Willingness to travel 0-25%, depending on project requirements and client needs.
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