Employee Relations Representative-Contract/Temporary
3 weeks ago
Position at The Port Authority of NY & NJ
Responsibilities:
This is a contract/temporary position.
This position is located at 2 Montgomery Street, Jersey City, New Jersey but may require travel to Port Authority facilities in New York and New Jersey
Working under the direction of the Senior Employee Relations Executive, the selected candidate will be responsible for a wide range of duties in support of the agency's employee relations function. Key responsibilities include but are not limited to the following: providing assistance in employee relations related matters and assisting in analyzing data; investigating and responding to internal and external complaints/inquiries; resolving medium to highly complex employee relations matters by conducting prompt, thorough fact finding and providing independent counseling and viable solutions to business leaders and employees; resolving performance issues that impact overall departmental performance; resolving business unit conduct and employee engagement issues; supporting the alternate placement process; delivering new HR change management initiatives, programs and processes; assisting in the interpretation of human resources policies and procedures; maintaining an electronic employee relations tracking system; special projects and other related duties as assigned.
Qualifications
Candidates must present the following qualifications to be considered for this position:
Must possess a bachelor's degree from an accredited college or university in Human Resources or related field.
Must possess a minimum of two years of progressive HR or employee/labor relations experience.
Must possess a minimum of two years of investigative experience.
Position Requirements:
Demonstrated ability to establish and maintain good working relationships and effectively interact with all levels of Port Authority staff and external parties.
Proven ability to mediate and facilitate conflict resolution across diverse clients in order to maximize organizational effectiveness.
Demonstrated strengths in listening, fact-finding, exploratory skills and problem solving. Ability to uncover additional information in an effort to bring situations to resolution.
Must possess strong analytical skills to identify existing and potential issues and concerns, as well as the ability to exercise good judgment and arrive at sound conclusions.
Demonstrated ability to exercise independent judgement and discretion, as well as maintain confidentiality.
Demonstrated ability to coach and consult at various levels within the organization.
Excellent interpersonal, oral and written communication skills.
Demonstrated knowledge of HR policies and procedures.
Demonstrated experience working effectively in a fast paced environment and the ability to manage and prioritize multiple tasks.
Proficient in Microsoft Programs (Word, Excel, PowerPoint).
Knowledge of the PeopleSoft system.
Desired:
Working knowledge of Livelink.
Certification in Human Resources.
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