Parts Specialist
3 months ago
Job Location
Rancho Cucamonga Office - Rancho Cucamonga, CA
Salary Range
$25.00 - $30.00 Hourly
Description
Bay City Electric Works (BCEW) is a California based, family-owned business with a 90 year history and has been a KOHLER distributor for 60 years. With over 125 employees and growing, BCEW brings the stability and structure of an established business, while still valuing the individual team members that support our success. Our vision is to Develop Powerful People to be #1 in Power and to be the go-to generator systems supplier in California, Nevada, and Hawaii, providing power solutions to our customers. Offering quality brands like KOHLER® and Doosan, the BCEW team provides new equipment, service, and rental power solutions for data centers, water & sewer districts, healthcare facilities, utilities, military bases, hi-rise buildings, hi-tech, bio-tech, pharmaceutical, government, airports, retail, manufacturing, casinos, and residences.
What is the job?
Our Parts Specialist supports customer sales, internal service parts requests, warehousing activity, and shipping and receiving for Bay City Electric Works. Additionally, our Parts Specialist ensure inventory control, confirm stock orders and follow all administrative procedures during the sales process, for both over the counter parts and service parts requests.
Job Responsibilities:
- Wholesale and service parts sales and activities
- Managing shipping activities for Parts and Sales inventory
- Inventory and track warranty parts returns and ensure proper handling requirements based on Kohler Warranty policy
- Participate in inventory control processes and perform cycle counts when assigned
- Perform receiving administrative duties for the parts department to ready for posting
- Work with the Inventory manager on system inventory maintenance, shipping and receiving functions, if needed
- Assist in performing yearly inventory assessment and reporting requirements
- Assist in delivery of parts to service technicians in the field, when needed
- Pick up parts from local vendors
- Ensure parts warehouse stays clean and clear of debris
- Inventory stocking, facing, and organization
- Minimum 1 year of parts selling experience in a mechanical repair business or thorough Engine Knowledge
- High School diploma or equivalent combination of education and experience.
- Order taking experience via phone, email, electronic process in a service industry
- Knowledge of internal combustion engines, electrical theory, electrical components in an engine-based package, and process of parts selling to service-based customers
- Parts department operational knowledge and understanding of financial and inventory management terminology such as mark-up, margin, cycle counting, inventory, non-inventory, special orders, purchase order policies, and inventory receiving
- Basic knowledge of shipping and receiving processes
- Customer service skills and phone etiquette related to parts selling, research and problem solving in a fast-paced service environment
- Ability to solve practical problems and deal with a variety of variables
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Excellent Computer skills
- Familiarity w/Great Plains is a plus
All BCEW team members are expected to embrace and demonstrate our Core Values:
- Demonstrate family values and embrace diversity
- Understand the value of reputation and relationship
- Keep our Customer at the center of all we do
- Exhibit modesty and humility alongside confidence
- Accept challenge and make it happen
- Embrace BCEW's "Always On" and "Always Safe" environment
- Competitive Hourly Rate: Pay range for this role is $25-30/hr, dependent upon experience
- Health & Wellness: medical, prescription drug, dental, vision, life, employee assistance program and pet insurance.
- Work/Life Balance: generous paid time off and holiday schedule.
- Financial Wellbeing: 401(k) savings plan, tuition reimbursement, employee discount programs, etc.
We are a drug free workplace; drug and alcohol testing will be conducted as part of the post-employment offer process.
Bay City Electric Works is an equal employment opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, Veteran status or other status protected by law.
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