Associate Analyst, Order to Cash

4 weeks ago

Charlotte, United States RXO Full time

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As the Associate Analyst, Order to Cash at RXO, you will be responsible for the daily monitoring, cash and collection management of a dedicated portfolio of customers. You will focus on the improvement of the overall status of customer accounts by communicating with internal and external customers to increase cash flow and reduce risk by resolving root cause issues impacting customer payment.

What your day-to-day will look like:

  • Review assigned customer accounts, sending statements to customers, establish collaborate communication.
  • Responsible for the resolution and management of outstanding invoices and delinquent accounts.
  • Audits and analyzes aging reports, tracking collection efforts and may initiate outside collection approach for unresolved delinquent accounts.
  • Resolve and collect overdue account balances and payment discrepancies through research, communication and follow up with customers and/or sales teams.
  • Partner with leadership to make recommendations on account management strategies.
  • Research invoices for billing accuracy; audit and collaborate with internal business partners to correct disputed invoices.
  • Determine root cause of disputes, report process deficiencies and recommend & execute needed improvements.
  • Respond to customer inquiries in a timely manner; maintain departmental productivity goals.
  • Maintain customer contacts in collections tool.
  • Research, validate, and submit customer refunds, internal write off requests, cash application offset requests.
  • Properly document all collection activity in the AR system.

What you'll need to excel:

At a minimum, you'll need:

  • Bachelor's degree or equivalent related work or military experience

It'd be great if you also have:

  • 2 years of experience billing, commercial account receivable experience, or cash applications
  • Advanced computer skills with an emphasis on Microsoft Office (Excel)
  • Excellent organizational skills with the ability to multitask and prioritize work to meet company and departmental goals.

We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

  • Competitive pay
  • Health, dental and vision insurance
  • 401(k) with company match
  • Life insurance, disability
  • Employee Assistance Program (EAP)
  • Paid time off
  • Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent communityto learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statementhereandRXO's Privacy Notice to California Job Applicantshere.

  • Associate Analyst, Order to Cash

    1 month ago

    Charlotte, United States RXO, Inc. Full time

    Accelerate your career at RXO.  RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As...

  • Associate Analyst, Order to Cash

    4 weeks ago

    Charlotte, United States RXO, Inc. Full time

    Accelerate your career at RXO.  RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As...

  • Analyst, Order to Cash

    4 weeks ago

    Charlotte, United States RXO Full time

    Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As the Analyst,...

  • Analyst, Order to Cash

    4 weeks ago

    Charlotte, United States RXO Full time

    Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As the Analyst,...

  • SAP Order to Cash Analyst

    4 weeks ago

    Charlotte, United States Beacon Hill Full time

    JOB SUMMARY:The Order to Cash Analyst will be responsible to support SAP Sales & Distribution and applications in the Sales & Marketing area. He/she will assist with customer service business capabilities and supporting technologies serving the Customer, Sales & Marketing organizations including SAP One-and-Done, Order-to-Cash, GATP, Product/Customer Master;...

  • SAP Order to Cash Analyst

    1 month ago

    Charlotte, United States Beacon Hill Full time

    JOB SUMMARY:The Order to Cash Analyst will be responsible to support SAP Sales & Distribution and applications in the Sales & Marketing area. He/she will assist with customer service business capabilities and supporting technologies serving the Customer, Sales & Marketing organizations including SAP One-and-Done, Order-to-Cash, GATP, Product/Customer Master;...

  • Cash Analyst II

    4 weeks ago

    Charlotte, United States Extended Stay America Full time

    POSITION PURPOSE AND SUMMARY Cash Analyst II independently works with banks, credit card processors, field associates, and software support to monitor and maintain complex corporate cash, site cash and credit card depository accounts. The Analyst ensures correct financial statement representation and accurately reflects expense and revenue recognition at...

  • Cash Analyst II

    1 week ago

    Charlotte, United States Extended Stay America Full time

    Requirements KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Accounting Skills - understanding of generally accepted accounting principles. * Analytical Skills - ability to research, analyze and summarize daily, weekly and monthly financial and statistical data to effectively communicate trends, exceptions and fraudulent activity. * Research - research...

  • Cash Analyst II

    4 weeks ago

    Charlotte, United States Extended Stay America Full time

    POSITION PURPOSE AND SUMMARY Cash Analyst II independently works with banks, credit card processors, field associates, and software support to monitor and maintain complex corporate cash, site cash and credit card depository accounts. The Analyst ensures correct financial statement representation and accurately reflects expense and revenue recognition at...

  • Cash Analyst II

    2 weeks ago

    Charlotte, North Carolina, United States Extended Stay America Full time

    POSITION PURPOSE AND SUMMARYCash Analyst II independently works with banks, credit card processors, field associates, and software support to monitor and maintain complex corporate cash, site cash and credit card depository accounts. The Analyst ensures correct financial statement representation and accurately reflects expense and revenue recognition at the...

  • Order to Cash Manager

    1 week ago

    Charlotte, North Carolina, United States ittxylem Full time

    Job Details We're Hiring for an Order to Cash Manager If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our...

  • Order to Cash Manager

    2 weeks ago

    Charlotte, North Carolina, United States ittxylem Full time

    Job Details We're Hiring for an Order to Cash Manager If you are excited and passionate about helping #LetsSolveWater, consider joining our team todayXylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues.We are looking for individuals to join our...

  • Data Domain Lead, Order to Cash

    3 weeks ago

    Charlotte, United States Xylem Full time

    Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable...

  • Data Architect, Source to Pay and Order to Cash

    3 weeks ago

    Charlotte, United States Xylem Full time

    Were Hiring for a Data Architect, Source to Pay and Order to Cash! If you are excited and passionate about helping LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the worlds most challenging water issues. We are looking for individuals to...

  • Data Domain Lead, Order to Cash

    1 month ago

    Charlotte, United States Xylem Full time

    We’re Hiring for a Data Domain Lead, Order to Cash ! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our...

  • Global SAP S4 Order to Cash

    2 weeks ago

    Charlotte, United States Xylem Full time

    We’re Hiring for a Global SAP S4 Order to Cash (OTC) IT Lead ! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to...

  • Epic Orders Analyst

    2 months ago

    Charlotte, United States HCTec Full time

    Epic Orders AnalystStart Date: ASAPLocation: FloridaCandidate Location: Time zone preference is EST and CST Remote/Onsite: 100% Remote Requirements:Must have EPIC Inpatient Procedure Orders Certification. Must have 2 years of Experience as an Epic Inpatient Orders AnalystMust have bachelor’s degree or Commensurate Experience

  • Retail Sales Associate

    2 weeks ago

    Charlotte, United States Quick Cash Full time

    Description Position at Quick Cash We are currently looking for the right Part-Time Retail Sales Associate to join our Team! Are you ready to take back your early mornings and late nights on weeknights AND WEEKENDS? Our Part-Time Retail Sales Associate working hours provide a real work-life balance! Our store is open: 10:00AM - 6:00PM Monday thru Friday;...

  • Retail Sales Associate

    2 weeks ago

    Charlotte, United States Quick Cash Full time

    Description Position at Quick Cash We are currently looking for the right Part-Time Retail Sales Associate to join our Team!Are you ready to take back your early mornings and late nights on weeknights AND WEEKENDS?Our Part-Time Retail Sales Associate working hours provide a real work-life balance! Our store is open: 10:00AM - 6:00PM Monday thru Friday;...

  • parts order analyst ii

    2 weeks ago

    Charlotte, North Carolina, United States Murata Machinery USA Inc Full time

    Job DetailsJob Location Charlotte - Charlotte, NC Position Type Full Time Education Level 2 Year Degree Job Category Manufacturing DescriptionSUMMARY Process Customer Orders received via phone, mail, email, and fax. Analyzes orders to ensure that proper part is ordered, determines warranty status of parts ordered, and whether defective parts should be...