Data Entry Customer Service
1 week ago
At Sales Bizlab is seeking a friendly and professional Data Entry Customer Service to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service and administrative support. This role requires strong communication skills, a welcoming demeanor, and the ability to manage multiple tasks efficiently.
We are seeking a dedicated and detail-oriented Data Entry Customer Service professional to join our dynamic team. In this role, you will be an essential part of our operations, as you will be responsible for accurately inputting and managing customer data while providing exceptional service to our clients. This position requires a unique blend of data management skills and customer service expertise, enabling you to contribute to our mission of maintaining the highest standards of data integrity and client satisfaction.
Job:
Full time
Monday to Friday
Pay Range:
$25.60 - $35.00 hourly
Wilmington, NC
THIS WILL BE AN ON-SITE JOB
Location: Wilmington, NC
Responsibilities
- Accurately enter and maintain customer data in the database.
- Respond promptly to customer inquiries via phone, email, or chat.
- Validate and update customer information to ensure data integrity.
- Assist customers with account-related questions and issues.
- Coordinate with various departments to resolve customer inquiries efficiently.
- Generate reports based on customer data as needed for management.
- Accurately enter and maintain customer data in the database.
- Respond promptly to customer inquiries via phone, email, or chat.
- Validate and update customer information to ensure data integrity.
- Assist customers with account-related questions and issues.
- Coordinate with various departments to resolve customer inquiries efficiently.
- Generate reports based on customer data as needed for management.
- Provide feedback on database functionality and suggest improvements.
- High school diploma or equivalent; associate degree preferred
- Proven experience in data entry or related field
- Strong proficiency in Microsoft Office Suite, especially Excel
- Excellent typing skills with a high level of accuracy
- Strong attention to detail and ability to focus on tasks
- Ability to manage time effectively and meet deadlines
- Good communication skills and a team-oriented attitude
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