Customer Service Representative

1 week ago


Wilmington, United States Insight Global Full time

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists


Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
  • Ability to go fully onsite in Wilmington, Massachusetts


Qualifications


  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work



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