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Customer Service Representative
2 months ago
About The Company
Our client is a premier car rental service company catering to business and leisure travelers. Known for personalized service and high-quality vehicles, they prioritize creating a memorable and convenient travel experience.
About The Role
We are looking for a Guest Services Associate who:
Provides first-class service
Is professional with high-profile guests
Enjoys working in a team
Loves to travel and appreciates luxury
Seeks growth and earning opportunities
Day-to-Day Responsibilities
Greet guests and provide high-level customer service.
Address guest inquiries and resolve issues promptly.
Handle bookings and reservations accurately.
Update and confirm guest information.
Coordinate pickup and drop-off of rental vehicles.
Keep guests informed about rental details.
Promote and sell additional services and upgrades.
Process payments accurately.
Maintain records of guest interactions and transactions.
Requirements
Qualifications:
Valid driver’s license
1-2 years of driving experience
21+ years old
Sales and customer service experience
Excellent communication skills
High school diploma or GED
Benefits
Benefits:
Medical, dental, and vision insurance
Life and disability insurance
Employee assistance and wellness programs
401(k) retirement plan
Paid vacation and holidays
Employee discounts and perks
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