Patient Services Specialist II
3 days ago
Career Opportunities with 61st Street Service Corp Current job opportunities are posted here as they become available. Patient Services Specialist II #Full Time The Patient Services Specialist II provides support to the departmental call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic or interventional radiology services, physician referral/appointments, and general information for the Department of Radiology. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Commitment. Multi-site coverage in the Westchester area may be needed. Job Responsibilities: Schedule appointment requests for diagnostic or interventional radiology services and indicate special needs (e.g., special accommodation, interpreter, etc.). Communicate insurance participation, financial responsibility (if applicable), and time of service policy to patient population. Obtain patients’ insurance and demographic information and ensure all obtained information is registered in Epic. Perform real-time insurance verification and interpret responses. Inform patients of insurance requirements for services provided. Escalate cases for resolution as appropriate. General faxing, filing, and mail sorting. Contribute to the team by providing support and back-up coverage as needed and directed by Supervisor and/or Manager. Work on escalated cases with higher complexity as assigned. Help to mentor other Specialists to resolve complex issues/cases. Escalate such cases to Supervisor for resolution. Ensure remedy is executed. Mentor assigned Patient Service Specialists. Provide suggestions and recommendations to improve workflow, communication, and overall protocols to better serve the needs of the patients and department. Perform other related duties as assigned. Job Qualifications: High School Diploma or GED equivalent required. Minimum of 3 years of relevant experience, including proficiency in medical terminology and prior medical practice experience required. For IR track, surgical or invasive subspecialty experience is required. Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations, including the ability to maintain professional demeanor under pressure due to the high volume and urgent nature of calls. Excellent skills in problem assessment, using good judgment, and collaborative problem solving in complex and interdisciplinary settings. Excellent verbal and written communication skills, including interpersonal skills. Ability to communicate in a clear and concise manner to ensure understanding of information by patients and customers. Strong proficiency with Microsoft Office (Word and Excel) or similar software is required, and an ability and willingness to learn new systems and programs. Associate degree or higher preferred. Prior high volume customer service experience in a call center environment preferred. Bilingual (English/Spanish) a plus. Hourly Rate Ranges: $26.81 - $32.82 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws. #J-18808-Ljbffr
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Patient Services Specialist II
4 weeks ago
Fort Lee, NJ, United States 61st Street Service Corporation Full timeCareer Opportunities with 61st Street Service Corp Current job opportunities are posted here as they become available. Patient Services Specialist II #Full Time The Patient Services Specialist II provides support to the departmental call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in...
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Patient Services Specialist
1 month ago
Fort Lee, United States 61st Street Service Corp Full timeThe Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an...
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Patient Services Specialist
1 month ago
Fort Lee, United States 61st Street Service Corp Full timeThe Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an...
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Patient Access Specialist II
2 months ago
Fort Lee, United States 61st Street Service Corp Full timeThe Patient Access Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general department information. The Patient Access Specialists are experienced professionals that deliver...
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Customer Service Specialist II #Full Time
3 weeks ago
Fort Lee, United States 61st Street Service Corporation Full timeJob Summary:The Customer Service Specialist II is responsible for handling and resolving incoming phone calls from patients, insurance carriers and or physician offices. Responsibilities will include collections of outstanding patient balances, establishing payment arrangements, updating patient and guarantor account with new demographic and insurance...
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Customer Service Specialist II #Full Time
3 weeks ago
Fort Lee, United States 61st Street Service Corporation Full timeJob Summary:The Customer Service Specialist II is responsible for handling and resolving incoming phone calls from patients, insurance carriers and or physician offices. Responsibilities will include collections of outstanding patient balances, establishing payment arrangements, updating patient and guarantor account with new demographic and insurance...
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Patient Access Specialist II/Medical call center
3 months ago
Fort Lee, United States 61 Street Service Corporation Full timeJob DescriptionJob DescriptionThe Patient Access Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general department information. The Patient Access Specialists are...
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Patient Services Specialist I
3 days ago
Fort Lee, United States 61st Street Service Corp Full timeCareer Opportunities with 61st Street Service Corp Current job opportunities are posted here as they become available. Patient Services Specialist I #Full Time The Patient Services Specialist I is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling...
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Patient Access Services Specialist
4 weeks ago
Fort Lee, New Jersey, United States 61st Street Service Corp Full timeJob Summary:The Patient Access Services Specialist is a critical role that requires strong organizational and communication skills to ensure seamless patient access to medical services.Key Responsibilities:Schedule appointments and perform outbound calls to Epic referrals.Communicate insurance policies and financial responsibilities to patients.Verify...
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IT Support Specialist II
7 days ago
Fort Lee, Virginia, United States Agil3 Technology Solutions (A3T) Full timeEstimated Salary: $80,000 - $120,000 per year.About the RoleWe are seeking an experienced IT Support Specialist II to join our team at Agil3 Technology Solutions (A3T). The successful candidate will provide technical support to our clients, troubleshooting issues and resolving problems in a timely and efficient manner.You will work closely with our team to...
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Account Receivable Specialist II
4 weeks ago
Fort Lee, NJ, United States 61st Street Service Corporation Full timeCareer Opportunities with 61st Street Service Corp Current job opportunities are posted here as they become available. Account Receivable Specialist II #Full Time The Accounts Receivable Specialist II is responsible for follow-up work to collect on all open and unpaid accounts with insurance companies and third parties. Responsibilities include inquiring...
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Dedicated Patient Care Specialist
3 weeks ago
Fort Lee, New Jersey, United States Drift Services Full timeWe are seeking a dedicated Licensed Practical Nurse (LPN) to join our team at Drift Services. In this role, you will be responsible for providing quality care to patients by taking vitals, administering medication, and ensuring patient comfort and safety.Job OverviewThe LPN works directly with healthcare professionals to deliver essential care and support...
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Healthcare Professional
4 weeks ago
Fort Lee, New Jersey, United States Drift Services Full timeJob OverviewAt Drift Services, we are seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to provide high-quality patient care in our Brooklyn, NY location.CompensationThe starting pay rate for this role is $32.24 - $35.46 per hour, with opportunities for flexible scheduling and competitive benefits.ResponsibilitiesThe LPN will be...
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Patient Experience Coordinator
1 week ago
Fort Worth, Texas, United States iSmile Dental II PLLC Full timeAbout iSmile Dental II PLLCWe are a productive, patient-centered dental office seeking a Superstar Front Office Assistant to join our team. Our office has an upbeat, family-oriented culture and we are looking for a team player with excellent communication skills.Salary: $45,000 - $60,000 per yearKey ResponsibilitiesThe successful candidate will be...
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Patient Services Specialist I
4 weeks ago
Fort Lee, NJ, United States 61st Street Service Corporation Full timeCareer Opportunities with 61st Street Service Corp Current job opportunities are posted here as they become available. Patient Services Specialist I #Full Time The Patient Services Specialist I is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling...
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Digital Services Technician
5 days ago
Fort Lee, Virginia, United States MIRLOGIC SOLUTIONS CORPORATION Full timeOverview of MirLogic Solutions CorporationMirLogic Solutions Corporation is a 15-year-old company providing IT services. Our mission is to deliver cutting-edge IT solutions to clients while fostering a positive work environment.Job PositionThe Network Support Specialist role involves working closely with DeCA to maintain, update, and troubleshoot their web...
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Nurse Care Specialist
4 weeks ago
Fort Lee, New Jersey, United States Drift Services Full timeDeliver Quality Patient Care with Drift ServicesThe Nurse Care Specialist at Drift Services provides direct patient care, administers medications, and consults with healthcare providers while ensuring patient comfort and safety.This role involves collaborating with healthcare companies across the U.S. to fill frontline staffing positions. A significant...
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Patient Care Nurse Specialist
4 weeks ago
Fort Lee, New Jersey, United States DAVITA Full timeChronic Registered Nurse at DAVITA summary:A Patient Care Nurse Specialist at DaVita will provide compassionate care to patients suffering from end-stage renal failure and chronic kidney disease in an outpatient dialysis setting. The role involves building meaningful relationships with patients and their families while delivering individualized treatment...
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Patient Services Representative
4 weeks ago
Fort Lee, New Jersey, United States 61st Street Service Corp Full timeJob Summary:The 61st Street Service Corp is seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a key member of our scheduling department, you will be responsible for delivering exceptional patient experiences through efficient and accurate scheduling processes.About the Role:Schedule appointment requests...
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Administrative Patient Coordinator
1 week ago
Fort Worth, Texas, United States iSmile Dental II PLLC Full timeSupporting the Front LineWe are seeking a Front Office Assistant to join our team at iSmile Dental II PLLC. As a key member of our staff, you will play a critical role in supporting our dentists and ensuring the smooth operation of our office.The successful candidate will possess excellent communication skills, a positive attitude, and a strong work...
