Intake Specialist

9 hours ago


Kansas City, United States DiPasquale Moore Full time
TITLE: Intake Specialist
SALARY: Competitive base salary, plus up to $6,000 in monthly bonus.

SCHEDULE: Tuesday to Saturday, 8AM - 5PM
Monday to Friday, 9AM - 6PM
Monday to Friday, 8AM - 5PM


REQUIREMENTS: High School Diploma or GED; (1) year previous sales or customer service experience preferred, not required

"MIKE'S GOT THIS" - DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri. Founded in 2013 by Mike DiPasquale and Jason Moore, the firm has and continues to grow, as we provide our clients with the professionalism and compassionate legal representation after a traumatic and sometimes life altering event of a personal injury.

Purpose and Value to the Team:

Our Intake team provides a vital service to the firm as it is the initial introduction of our firm to our potential new clients via phone, email, and text. Each Intake team member has a significant impact on our Firm's client satisfaction, client retention and overall success.

Duties & Responsibilities:
  • Manage the full Intake process from incoming call through signature of our Firm Representation Agreement, while providing great customer service. This process can contain each of the following:
    • Answer inbound calls from potential clients
    • Educate the potential client on the firm's unique capabilities to achieve the maximum financial recovery from their injury
    • Work collaboratively with Attorneys and other teams to determine the case eligibility
    • Follow up with potential clients throughout the Intake process to answer any questions or address any concerns
    • Coordinate with Investigators and Attorneys for in-home client visits and initial consultations when necessary
  • Work closely with other Intake team members to balance workload and contribute to the overall team's success
  • Actively impact the Intake team's results in achieving weekly, monthly, and annual targets
  • Safeguard client privacy & confidentiality
  • Manage multiple calendars and referral databases
  • Verbal and written communications skills required in English; bilingual abilities are a plus
Knowledge and Skills:
  • A quick thinker with strong interpersonal skills
  • An excellent verbal communicator who is capable of spending most of the day on the phone
  • Empathetic throughout conversations with clients
  • A detail-oriented multitasker who can effectively manage their time
  • A goal-setter who holds themselves accountable to their results
  • Ability to successfully manage pipeline of potential clients from initial call through sign-up
  • Dedicated to following up with potential client(s) for maximum results
Employee Perks:
  • Benefits package - Health, Vision & Dental Insurance
  • 3 weeks (120) hours of PTO
  • 401(k) matching retirement plan - up to 4% match
  • Paid Holidays
  • Free on-site parking garage
  • Work-life balance
  • Stability - become an integral member of an energetic team in a growing law firm

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

DiPasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
  • Intake Specialist

    6 days ago


    Kansas City, Missouri, United States DiPasquale Moore Full time

    {"title": "Intake Specialist", "description": "Job SummaryDiPasquale Moore is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will be responsible for managing the full intake process from initial contact to case eligibility determination. This is a critical role that requires strong communication and interpersonal...

  • Intake Specialist

    1 day ago


    Kansas City, Missouri, United States DiPasquale Moore Full time

    About the RoleWe are seeking a highly skilled Intake Specialist to join our team at DiPasquale Moore, LLC. As an Intake Specialist, you will play a vital role in our firm's success by providing exceptional customer service and managing the full intake process from initial contact to case eligibility.Key ResponsibilitiesManage inbound calls from potential...

  • Intake Specialist

    1 week ago


    Kansas City, Missouri, United States DiPasquale Moore Full time

    About the RoleWe are seeking a highly skilled Intake Specialist to join our team at DiPasquale Moore, LLC. As an Intake Specialist, you will play a vital role in our firm's success by providing exceptional customer service and ensuring a seamless client onboarding experience.Key ResponsibilitiesManage the full intake process from initial contact to client...

  • Intake Specialist

    4 weeks ago


    Kansas City, United States DiPasquale Moore Full time $40,000 - $45,000

    Job DescriptionJob DescriptionTITLE: Legal Intake Specialist LOCATION: Kansas City, MOREPORTS TO: Intake LeadsSALARY: Competitive base salary, plus up to $6,000 in monthly bonus.POSITION/TYPE: Non-ExemptSCHEDULE: This is a full-time, 40 hours/week position. Must be available to work Saturday and/or Sunday, 8 AM-5 PM REQUIREMENTS: High School Diploma or...


  • Kansas City, Kansas, United States Unified Government of Wyandotte County and Kansas City Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Juvenile Intake Assessment Specialist in the Sheriff's Office. The successful candidate will be responsible for working with youth referred to the Juvenile Intake & Assessment Center by law enforcement, completing intake reports, property inventories, and...

  • Intake Coordinator

    3 days ago


    Kansas City, Missouri, United States DiPasquale Moore Full time

    Job Title: Intake SpecialistDiPasquale Moore, LLC is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will be responsible for managing the full intake process from initial contact to case eligibility determination.Key Responsibilities:Manage the intake process, including answering inbound calls, educating potential...


  • Kansas City, Kansas, United States Mainstream Nonprofit Solutions Full time

    Job Opportunity: Intake and Placement Specialist IWe are seeking a dedicated and compassionate individual to join our team as an Intake and Placement Specialist I. This role offers a unique opportunity to make a meaningful difference in the lives of children and families.About the Role:In this position, you will work closely with our Permanency Case Managers...

  • Intake Coordinator

    2 weeks ago


    Kansas City, Missouri, United States DiPasquale Moore Full time

    {"title": "Intake Specialist", "description": "Job SummaryDiPasquale Moore is seeking a highly skilled Intake Specialist to join our team. As a key member of our Intake team, you will be responsible for managing the full Intake process from initial contact through signature of our Firm Representation Agreement, while providing exceptional customer...


  • Kansas City, United States DiPasquale Moore Full time $40,000 - $45,000

    Job DescriptionJob DescriptionTITLE: Bilingual Intake Specialist LOCATION: Kansas City, MOREPORTS TO: Intake LeadsSALARY: Competitive base salary, plus up to $6,000 in monthly bonus.POSITION/TYPE: Non-ExemptSCHEDULE: Sunday to Thursday, 8AM-5PMREQUIREMENTS: High School Diploma or GED; Bilingual English/Spanish(1) year previous sales experience preferred,...

  • Intake Coordinator

    2 weeks ago


    Kansas City, Missouri, United States DiPasquale Moore Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Intake Specialist to join our team at DiPasquale Moore, LLC. As an Intake Specialist, you will play a vital role in our firm's success by providing exceptional customer service and ensuring a seamless client onboarding experience.Key ResponsibilitiesManage the Intake Process: Coordinate with...

  • Intake Specialist

    3 weeks ago


    Kansas City, United States DiPasquale Moore Full time

    Job DescriptionJob DescriptionSCHEDULE: Monday - Friday 10 AM - 7 PMREQUIREMENTS: High School Diploma or GED; (1) year previous sales experience preferred, not required“MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri.  Founded in 2013 by Mike DiPasquale and Jason Moore,...

  • Intake Specialist

    3 weeks ago


    Kansas City, United States DiPasquale Moore Full time

    Job DescriptionJob DescriptionSCHEDULE: Tuesday - Saturday 8 AM - 5 PM REQUIREMENTS: High School Diploma or GED; (1) year previous sales experience preferred, not required“MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri.  Founded in 2013 by Mike DiPasquale and Jason...

  • Intake Specialist

    3 weeks ago


    Kansas City, United States DiPasquale Moore Full time $40,000 - $45,000

    Job DescriptionJob DescriptionSCHEDULE: This is a full-time, 40 hours/week position. Must be available to work Saturday and/or Sunday, 8 AM-5 PM REQUIREMENTS: High School Diploma or GED; (1) year previous sales experience preferred, not required“MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of...


  • Kansas City, Kansas, United States Unified Government of Wyandotte County and Kansas City Full time

    Job SummaryThe Unified Government of Wyandotte County and Kansas City is seeking a highly skilled and detail-oriented Youth Intake Specialist to join our team. As a key member of our Juvenile Intake and Assessment Center, you will play a critical role in ensuring the safe and efficient intake process for youth referred to our center by law enforcement.Key...

  • Intake Specialist

    2 weeks ago


    Texas City, Texas, United States Texas Legal Services Center Inc Full time

    {"Job Title": "Intake Specialist", "Job Summary": "We are seeking an experienced Intake Specialist to join our team at Texas Legal Services Center Inc. As an Intake Specialist, you will be responsible for providing exceptional customer service to clients, responding to inquiries, and performing front desk receptionist duties.Responsibilities:* Conduct intake...

  • Intake Specialist

    2 months ago


    Long Island City, United States Cherokee Nation Businesses Full time

    Job DescriptionIntake SpecialistIntake specialist serves as the first point of contact for all asylum seekers at a NYC Health + Hospital Emergency Response and Relief Center (HERRC) and or NYC Housing recovery Development (HPD) facilities. The Intake Specialist assist clients with the initial intake processing, admission, provide ongoing support to the exit...


  • Kansas City, United States Mainstream Nonprofit Solutions Full time

    Job Type Full-time Description ****Average hourly is $22.07 (including wage, incentives, bonuses, overtime, shift differential, etc.)****Intake and Placement Specialist I - Remote Opportunity (Kansas City Area)Ready to make a real impact? Join us and help change lives! We're hiring an Intake and Placement Specialist I for mid-shift hours, offering an average...


  • Kansas City, United States Mainstream Nonprofit Solutions Full time

    Description ****Average hourly is $22.07 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** Intake and Placement Specialist I Remote Opportunity (Kansas City Area) Ready to make a real impact? Join us and help change lives! Were hiring an Intake and Placement Specialist I for mid-shift hours, offering an average hourly rate of...


  • Kansas City, Kansas, United States Mainstream Nonprofit Solutions Full time

    Job SummaryWe are seeking a highly motivated and compassionate Intake and Placement Specialist to join our team at Mainstream Nonprofit Solutions. As a key member of our organization, you will play a critical role in supporting children and families in need.Key Responsibilities:Collaborate with Permanency Case Managers to identify stable environments for...


  • Kansas City, United States Mainstream Nonprofit Solutions Inc. Full time

    Job DescriptionDescription  ****Average hourly is $22.07 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** Intake and Placement Specialist I – Remote Opportunity (Kansas City Area)Ready to make a real impact? Join us and help change lives!We’re hiring an Intake and Placement Specialist I for mid-shift hours, offering an...