Wholesale Customer Service Representative

2 months ago


Los Angeles, United States Place Showroom Full time

Place Showroom, a Wholesale Contemporary Women's Apparel Showroom, is looking for an experienced Customer Service Representative.

The Customer Service Representative is the key liaison between our brands and the Place team in all aspects of operations and customer service. This person plays an integral part in coordinating, streamlining, and communicating information to and from the brands, such as order submission, updates, and status of shipments. It is expected to proactively identify opportunities for enhancing business and operational efficiency while ensuring accuracy and consistency across the organization. This position is primarily focused on systems and processes while providing excellent customer service to our brands.

The Customer Service Rep must be detail orientated, efficient with systems and have a bias for action with their primary goal to support sales in getting orders placed and shipped. This person must be a strong cross functional collaborator and work with urgency to communicate changes between brands, sales and our accounts.

Responsibilities

    • Brand Rep: Primary brand contact for daily operational needs including sending and confirming orders, enforcing brand policies, supporting with customer concerns and RAs, assisting with opening and close of a sell, being aware of any changes or updates to POs and knowing status of all orders.
    • Internal Order Communication: Streamline and facilitate communication to and from the brand with Place teams for operational items. Ensure internal teams are aware of changes to orders and order status to be reviewed and actioned such as extensions, drops, etc. Support in gathering and condensing information to send back to the brands where applicable.
    • Reporting & System Integrity: Maintain complete order accuracy in Place systems when entering orders ensuring coding, invoices, etc. are updated as needed. Follow up on any missing information from Place or the brand and hold brand accountable for providing all required detail, reporting etc.
    • Cross Functional Partnership: Partner with and support other Place departments, such as finance on invoices and commissions and merchandising for seasonal launches.
    • Brand Support: Ensure effective communication and partnership with brands by having consistent check ins ensuring processes are followed and updated as needed, providing feedback, training, and support.
Knowledge, Skills, and Abilities
    • Excellent written and oral communication skills
    • Strong time management skills; motivated and takes initiative, works efficiently
    • Ability to work well independently; displays dependability and reliability
    • High degree of accuracy and organizational skills
    • Proven ability to solve complex and multi-layer problems
    • Display professionalism when dealing with individuals at all levels in and outside the organization
    • Exercises excellent judgment when decision making; sets example for others
    • Must be proficient in Excel, LOOKUP's and pivot tables preferred
    • Must be able to learn on the spot and take notes to ensure information is retained
    • Detail oriented, adaptability and critical thinking
    • May be asked to occasionally travel to tradeshows
Requirements
    • High School Diploma or equivalent
    • Demonstrated ability to maintain confidentiality
    • Strong project management skills
    • Ability to work independently
    • Exceptional customer service skills
    • Salary range: $24-27/hour commensurate with experience


  • Los Angeles, California, United States AppleOne Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Wholesale Inside Sales Representative to join our team. As a Wholesale Inside Sales Representative, you will be responsible for assisting our retail sales team in achieving sales targets and building strong relationships with our clients. Key Responsibilities:• Develop and maintain strong...


  • Los Angeles, California, United States Edgemine Inc Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and resolving any issues that may arise.Key ResponsibilitiesProvide timely...


  • Los Angeles, California, United States The Hertz Corporation Full time

    Drive Customer Satisfaction and Be a Brand AmbassadorWe are looking for a Wholesale Remarketing Representative with a passion for driving customer satisfaction while being the brand ambassador. If you are a motivated individual with a passion for sales and marketing, then you have cruised to the right spot.Key Responsibilities:Manage existing customer...


  • Los Angeles, California, United States Edgemine Inc Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Edgemine Inc. team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesRespond to customer inquiries in a...


  • Los Angeles, California, United States Place Showroom Full time

    Job Title: Wholesale Customer Service RepresentativePlace Showroom, a Wholesale Contemporary Women's Apparel Showroom, is seeking an experienced Customer Service Representative to join our team.Job Summary:The Customer Service Representative will serve as the primary liaison between our brands and the Place team, ensuring seamless communication and...


  • Los Angeles, California, United States Helios Commercial Service Partners Full time

    Job Title: Call Center Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented individual to join our team as a Call Center Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and...


  • Los Angeles, California, United States Wealthy Recruiting Full time

    Job Title: Wholesale Account ExecutiveWe are a dynamic and rapidly growing distributor of major brands and products to big box retailers across the country. With a commitment to excellence and innovation, we pride ourselves on delivering top-tier service and fostering long-lasting relationships with both clients and suppliers. As leaders in the industry, we...


  • Los Angeles, California, United States AppleOne Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Wholesale Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling collections out of our corporate showroom in Los Angeles and traveling to trade shows in various cities across the US.Key ResponsibilitiesSell collections out of our...


  • Los Angeles, California, United States Place Showroom Full time

    Job Title: Wholesale Customer Service RepresentativePlace Showroom, a leading wholesale contemporary women's apparel showroom, is seeking an experienced Customer Service Representative to join our team.The ideal candidate will serve as the primary liaison between our brands and the Place team, ensuring seamless communication and collaboration in all aspects...


  • Los Angeles, California, United States Helios Commercial Service Partners Full time

    Job Opportunity at L.A. Hydro Jet and Rooter ServicesWe are seeking a dynamic individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, answering phone calls and emails, and scheduling service requests.Key Responsibilities:Answering...


  • Los Angeles, California, United States AAA Electric Motors Sales and Service Full time

    Job DescriptionAs a Customer Service Representative at AAA Electric Motors Sales and Service, you will be responsible for providing exceptional customer service to our clients. Your duties will include greeting and welcoming customers, communicating with them to understand their purchasing needs, and answering incoming sales phone calls.You will also be...

  • Wholesale Manager

    1 month ago


    Los Angeles, United States 24 Seven Talent Full time

    A Contemporary Fashion brand looking for a Wholesale Manager with Big Box Experience.Job Description:Position Overview:We are looking for a Wholesale Manager with a proven track record of successfully selling women's fashion at the wholesale level to prominent big-box department stores. The ideal candidate will have prior experience as a buyer for large...

  • Wholesale Manager

    1 month ago


    los angeles, United States 24 Seven Talent Full time

    A Contemporary Fashion brand looking for a Wholesale Manager with Big Box Experience.Job Description:Position Overview:We are looking for a Wholesale Manager with a proven track record of successfully selling women's fashion at the wholesale level to prominent big-box department stores. The ideal candidate will have prior experience as a buyer for large...

  • Wholesale Manager

    3 weeks ago


    Los Angeles, United States 24 Seven Talent Full time

    A Contemporary Fashion brand looking for a Wholesale Manager with Big Box Experience.Job Description:Position Overview:We are looking for a Wholesale Manager with a proven track record of successfully selling women's fashion at the wholesale level to prominent big-box department stores. The ideal candidate will have prior experience as a buyer for large...

  • Wholesale Manager

    1 month ago


    Los Angeles, United States 24 Seven Talent Full time

    A Contemporary Fashion brand looking for a Wholesale Manager with Big Box Experience.Job Description:Position Overview:We are looking for a Wholesale Manager with a proven track record of successfully selling women's fashion at the wholesale level to prominent big-box department stores. The ideal candidate will have prior experience as a buyer for large...


  • Los Angeles, California, United States 24 Seven Talent Full time

    Senior Director of Wholesale-High End Contemporary-Women's-LA Job DescriptionWe are seeking a seasoned Senior Director of Wholesale to drive our high-end contemporary women's apparel brand's wholesale business strategy, overseeing key accounts and expanding our market share through effective sales and distribution channels.Key Responsibilities:Develop and...


  • Los Angeles, California, United States Ultimate Staffing Services Full time

    Job SummaryWe are seeking a highly skilled Customer Service Coordinator to join our team at Ultimate Staffing Services. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesSupport customers and clients via phone and email, providing highly professional and responsive...


  • Los Angeles, California, United States Helios Commercial Service Partners Full time

    Job Title: Customer Service RepresentativeL.A. Hydro Jet and Rooter Services, a Helios Commercial Service Partners company, is a rapidly growing plumbing service company seeking a dynamic individual to join our team.About the RoleWe are looking for a confident, organized, and forward-thinking individual who can thrive in a fast-paced environment. The ideal...


  • Los Angeles, California, United States Helios Commercial Service Partners Full time

    Join Helios Commercial Service Partners, a leading provider of multi-site mechanical services, in our rapidly growing plumbing company, L.A. Hydro Jet and Rooter Services. We offer a dynamic work environment, competitive hourly wages, and opportunities for career growth. As a Customer Service Representative, you will be responsible for handling inbound...


  • Los Angeles, California, United States Dôen Full time

    Director of Wholesale OperationsDôen is seeking a highly skilled and experienced Director of Wholesale Operations to join our team in Los Angeles. As a key member of our Operations team, you will be responsible for overseeing and managing our Wholesale Operations, ensuring seamless execution of our business strategy.Key Responsibilities:Manage and supervise...