Facilities Coordinator

2 weeks ago


Long Island City, United States Insight Global Full time

Insight Global is assisting a lead critical communications provider in there search for a Facilities Coordinator, this individual is responsible for managing the day-to-day operations of the assigned service center, ensuring a well-maintained, organized, and efficiently functioning facility. This role requires excellent organizational, customer service, and sales skills to support the company's objectives and contribute to local revenue growth.

Key Responsibilities:

Oversee the daily operations of the service center, including opening and closing, communicating with contractors, and customer service

Manage customer walk-ins, phone calls, and service requests, routing them to the appropriate personnel as needed and maintaining a log of inquiries and resolutions

Coordinate with the Service Manager to address any facility-related issues that may impact service operations

On a daily basis, coordinate with the Service Manager to aggregate all service-identified sales opportunities for processing either by the Facilities Coordinator

Prepare and issue quotes for customers, working closely with the Regional Service Development Manager to identify opportunities for local sales growth and follow up on leads and referrals

Coordinate all billing activities and transactions with respect to non-project related billing within local service area



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