Customer Service Representative
3 weeks ago
Overview:
At Speedy Cash, were more than a financial service provider; were a trusted ally for hard-working customers who are seeking quick and reliable financial solutions. As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store experiences.
Responsibilities:Forge connections with customers to cultivate lasting relationships that drive repeat business.
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments.
Proactively maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system.
Build new business by completing inbound and outbound call campaigns daily.
Assist in customer account management and collections by accepting payments, monitoring, and managing customer appointments.
Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and remain updated on our evolving products and processes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
Qualifications:- High school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and peers
- Meticulous attention to detail and ability to accurately enter data
- Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems
- Must be at least 18 years of age
- Background check required (subject to applicable law)
- Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
- Experience in check cashing, document verification, and/or money order processing
- Prior cash handling, cash drawer/vault management experience
- Bilingual (English/Spanish) is a plus and may be required for certain locations
What We Offer:
Our Benefits Include**:
- A comprehensive new hire training program
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
- Performance based career advancement
- Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
- Company-Sponsored Life and AD&D Insurance
- Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
- Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
- Diverse Culture and Inclusive Environment
- A relaxed, business casual dress code that includes jeans and sneakers
**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
Our Compensation
The base pay for this position is $20.00/hr.
The compensation listed represents only the base pay for this position, which is just one of the many elements of the Community Choice Financial Family of Brands Total Compensation package.
About Us
With over 25 years of service, Speedy Cash is a trusted loan company that operates across 12 states and specializes in tools to get our customers finances back on track. Our products and services have evolved to meet the needs of more than 10 million people in our stores, over the phone, and as an online lender. Were steadfast in our commitment to helping people across the country get access to the short-term financial services they need when they need it most.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
-
Customer Service Representative
2 months ago
Gardena, United States Caliber Collision Repair Services Full timeService Center. South Bay. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
3 months ago
Gardena, United States Drain Right Services, Inc. Full timeJob DescriptionJob DescriptionSalary: $16-$22 plus incentivesWe’re looking for exceptional customer service representatives to help us achieve our ambitious customer service goals.As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. You will book service appointments and do whatever...
-
Customer Service Representative
4 weeks ago
Gardena, United States Barco Uniforms Full timeJob Description Looking to make an impact? So are we....let's talk. We challenge ourselves every day, with a passion for purposeful innovation, to things better in a globally sustainable way. Do you thrive on collaboration? So do we...let's talk. Our team consists of amazing people with impressive expertise to contribute and share. Do you like being...
-
Customer Service Representative
1 week ago
Gardena, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 14206 S Van Ness Av, Gardena, California 90249 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
4 weeks ago
Gardena, United States Barco Uniforms Full timeJob DescriptionJob DescriptionLooking to make an impact? So are we….let's talk. We challenge ourselves every day, with a passion for purposeful innovation, to things better in a globally sustainable way. Do you thrive on collaboration? So do we…let's talk. Our team consists of amazing people with impressive expertise to contribute and share. Do...
-
Customer Service Representative
4 weeks ago
Gardena, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 14206 S Van Ness Av, Gardena, California 90249 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
2 months ago
Gardena, United States Navy Times Full timeCustomer Service Representative At a glance Location: US-CA-Torrance Posted: 02/07/2022 Closing: 03/06/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description Now Hiring! 2 openings for the Air Dept Los Angeles location Monday through Friday full time, Stand hours and TH * Work with customers to qualify their shipping...
-
Customer Service Representative
3 months ago
Gardena, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 14206 S Van Ness Av, Gardena, California 90249 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
4 weeks ago
Gardena, United States Global Paratransit Full timeWith over 1.9M passengers transported per year, Global Paratransit provides safe, reliable, affordable transit services in over 60 cities and municipalities across Southern California. Skills Customer Service Description Transportation Company in Los Angeles/Gardena area seeking Customer Service Representatives. Responsibilities include answering phones to...
-
Customer Service Representative
4 weeks ago
Gardena, United States Motion LLC Full timeSUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk-in...
-
Customer Service Representative
1 week ago
Gardena, United States Staffmark Group Full timeAre you ready to elevate your career and enhance your skills? Staffmark has a fantastic opportunity for a Customer Service Representative with a logistics company in Gardena, CA. This role offers a chance to advance your career in a dynamic environment. Pay: $21.00 per hour Schedule: Monday - Friday Responsibilities: Provide timely updates, respond to...
-
Customer Service Representative
1 week ago
Gardena, United States Staffmark Group Full timeAre you ready to elevate your career and enhance your skills? Staffmark has a fantastic opportunity for a Customer Service Representative with a logistics company in Gardena, CA. This role offers a chance to advance your career in a dynamic environment.Pay: $21.00 per hourSchedule: Monday - FridayResponsibilities:Provide timely updates, respond to queries,...
-
Customer Service Representative
3 days ago
Gardena, California, United States Staffmark Group Full timeAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Staffmark Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Customer Service: Provide timely...
-
Customer Service Representative
3 months ago
Gardena, United States Electronic Entry Distributors Full timeJob DescriptionJob DescriptionElectronic Entry DistributorsWho we are:Electronic Entry Distributors (EED) is one of the oldest and most trusted names in the wholesale distribution of access control products; including gate automation, telephone entry systems, perimeter security devices and most importantly, customer service. We have grown exponentially over...
-
Customer Service Representative
3 months ago
Gardena, United States Electronic Entry Distributors Full timeJob DescriptionJob DescriptionElectronic Entry DistributorsWho we are:Electronic Entry Distributors (EED) is one of the oldest and most trusted names in the wholesale distribution of access control products; including gate automation, telephone entry systems, perimeter security devices and most importantly, customer service. We have grown exponentially over...
-
Customer Service Representative I
2 weeks ago
Gardena, California, United States Bank of Hope Full timePosition OverviewAs a valued member of our team, you will be responsible for providing exceptional customer service through various communication channels. Your primary duties will include:Responding to inquiries via a soft phone from customers, internal staff, and third-party representatives.Offering effective solutions to customer issues or alternative...
-
Customer Relations Representative
1 week ago
Gardena, United States PI Hollywood Full timeWe are a business and marketing firm that was founded almost a decade ago. We are looking to hire a Customer Relations Representative to our team who mirrors our company's motto. A professional who works hard never gives up and always keeps a smile on their face. A successful Customer Relations Representative will come with a dedication to personal and...
-
Customer Relations Representative
1 month ago
Gardena, United States PI Hollywood Full timeJob DescriptionJob DescriptionWe are a business and marketing firm that was founded almost a decade ago. We are looking to hire a Customer Relations Representative to our team who mirrors our company's motto. A professional who works hard never gives up and always keeps a smile on their face. A successful Customer Relations Representative will come with...
-
Customer Relations Representative
2 weeks ago
Gardena, United States PI Hollywood Full time $42,000 - $50,000Job DescriptionJob DescriptionWe are a business and marketing firm that was founded almost a decade ago. We are looking to hire a Customer Relations Representative to our team who mirrors our company's motto. A professional who works hard never gives up and always keeps a smile on their face. A successful Customer Relations Representative will come with...
-
Customer Service Representative
3 days ago
Gardena, California, United States PI Hollywood Full timeJob OverviewAt PI Hollywood, we are seeking a highly motivated and results-driven Customer Service & Sales Associate to join our team. As a key member of our sales division, you will be responsible for driving revenue growth and delivering exceptional customer service to our clients.Main Responsibilities:Campaign Development: Develop and implement sales...