Customer Service Representative
4 weeks ago
Now Hiring
Customer Service Representative
Looking for the Perfect Job?
No job is perfect, but we think this one comes close. We're hiring a Customer Service Representative with basic computer skills, attention to detail, and excellent communication skills. Did we mention great pay, benefits, and a cool working environment? If this job sounds perfect to you, join us
Job-Type: Full time / 8am to 5pm
Pay: $23-$24/hour DOE
Schedule: During training period: M-F, then transition to regular schedule, which will be M,T, F, Sat, Sun (Wed/Thurs OFF, Weekends Required**)
Dates available for interviews: Monday-Friday: 8AM-3PM
Summary: We are looking for a customer-oriented service representative with experience in freight forwarding. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer concerns. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction while working in a fast-paced environment.
Job Responsibilities:
- Answer inbound/multi-line phone and/or making outbound calls
- Using computers to access and update data
- Assist customer with inquiries, requests, or concerns
- Maintain knowledge of products and offerings
- Demonstrate effective decision making and communication skills
As a ProLogistix employee We Offer You:
- Weekly pay (Direct Deposit or ATM Debit Card available)
- Access to health benefits, medical, dental and retirement plan
- A personal recruiter to help with job searches and assistance when at work
- FREE ONLINE skills training - Better Worklife Academy
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