Customer Service Representative
3 weeks ago
At CVS Health, we're shaping the future of healthcare for people, businesses, and communities. As a Customer Service Representative, you'll play a meaningful role in our retail stores, providing exceptional service to customers and supporting the team in achieving their goals. This is an exciting opportunity to grow with a company that prioritizes its employees' well-being and provides ongoing training and development opportunities.
Salary:The estimated annual salary for this role is $35,400-$40,800, depending on experience and location.
Job Responsibilities:We're looking for a motivated and customer-focused individual to join our team as a Retail Sales Associate. Key responsibilities include:
- Providing exceptional customer service by anticipating customer needs, demonstrating empathy and care in all interactions
- Focusing on customer satisfaction by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items
- Accurately performing cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
To be successful in this role, you'll need:
- At least 16 years of age
- Physical ability to remain upright for sustained periods, lift up to 35 lbs occasionally, and perform visual inspections involving small parts/details
- Previous experience in a retail or customer service setting (preferred)
As a CVS Health employee, you'll enjoy a range of benefits, including:
- A fully-paid term life insurance plan
- Short-term and long-term disability benefits
- A 401(k) retirement savings plan with company match
- Employee stock purchase plan
- Free development courses and education assistance
- CVS store discount and discount programs with participating partners
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