Customer Service Representative

3 weeks ago


Gardena, California, United States CVS Health Full time

At CVS Health, we're shaping the future of healthcare for people, businesses, and communities. As a Customer Service Representative, you'll play a meaningful role in our retail stores, providing exceptional service to customers and supporting the team in achieving their goals. This is an exciting opportunity to grow with a company that prioritizes its employees' well-being and provides ongoing training and development opportunities.

Salary:

The estimated annual salary for this role is $35,400-$40,800, depending on experience and location.

Job Responsibilities:

We're looking for a motivated and customer-focused individual to join our team as a Retail Sales Associate. Key responsibilities include:

  • Providing exceptional customer service by anticipating customer needs, demonstrating empathy and care in all interactions
  • Focusing on customer satisfaction by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items
  • Accurately performing cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
Requirements:

To be successful in this role, you'll need:

  • At least 16 years of age
  • Physical ability to remain upright for sustained periods, lift up to 35 lbs occasionally, and perform visual inspections involving small parts/details
  • Previous experience in a retail or customer service setting (preferred)
Benefits:

As a CVS Health employee, you'll enjoy a range of benefits, including:

  • A fully-paid term life insurance plan
  • Short-term and long-term disability benefits
  • A 401(k) retirement savings plan with company match
  • Employee stock purchase plan
  • Free development courses and education assistance
  • CVS store discount and discount programs with participating partners


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