Guest Service Agent

2 months ago


Center Point, United States Drury Hotels Full time

Starting pay $15.62 per hourProperty Location:3510 Grandview Parkway - Birmingham, Alabama 35243You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.Incentives -Quarterly bonuses up to $3200/year (we succeed together) based on hotel resultsWork-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth -Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being -Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement -Company-matched 401(k)Award-winning- Ranked among Forbes' Best Midsize Employers (2024)What you will do:Serve as the happy, helpful face of our hotel to guests entering and departing our front door.Ensure exceptional, positive experiences for our diverse team members and guests.Assist guests in a friendly, efficient, courteous, and professional manner.Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.What we expect of you:With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications.Warm and friendly manner in relating to and interacting with the publicDemonstrated attention to detail while handling multiple tasks simultaneouslyFamiliarity with handling money, making change, and using office machines in day-to-day activitiesAbility to speak and receive direction (written and verbal direction) in EnglishWillingness and ability to work alone as scheduledRise. Shine. Work Happy.Hiring Immediately


  • Guest Services Agent

    6 months ago


    Kennedy Space Center, United States Villatel Full time

    Description Villatel, a hospitality company, is in search of a Guest Services Agent. You will be an integral part of ensuring exceptional guest experiences across various resort properties. Your role will involve engaging with guests, collaborating with different departments including operations, maintenance, dispatch, and housekeeping, and providing...

  • Guest Service Agent

    2 weeks ago


    Kennedy Space Center, United States HEI Hotels & Resorts Full time

    Assist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requ Guest Service, Agent, Service, Guest, Retail

  • Guest Service Agent

    4 weeks ago


    Kennedy Space Center, United States Waldorf Astoria Hotels & Resorts Full time

    Guest Service AgentWaldorf Astoria Orlando is seeking a skilled Guest Service Agent to join their Guest Services Team. As a key member of the team, you will be responsible for delivering exceptional guest experiences and ensuring the highest level of service.Key Responsibilities:Greet and register guests, ensuring a warm and welcoming experience.Process...


  • Manchester Center, United States Pyramid Global Hospitality Full time

    We are looking for highly motivated individuals to join our Guest Services team as a Guest Services Agent. Full-Time and Part-Time positions available. The ideal candidate uses their engaging personality to create a memorable first impression for our Agent, Guest Service, Front Desk, Guest

  • Guest Service Agent

    1 month ago


    Kennedy Space Center, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B1SY [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    7 months ago


    Kennedy Space Center, United States Hilton Hotels & Resorts Full time

    . As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you wou Guest Service, Agent, Guest, Service, Hospitality, Processing, Retail

  • Front Desk Agent

    4 weeks ago


    Dana Point, California, United States Marriott Laguna Cliffs Resort Full time

    Job Summary:The Front Desk Agent is responsible for providing exceptional guest service, registering guests, and handling room reservations. This role requires a positive and upbeat personality, with the ability to multi-task and problem-solve in a fast-paced environment.Responsibilities:Register guests and handle room reservationsProvide exceptional guest...


  • Kennedy Space Center, United States Villatel Full time

    Job Title: Guest Services AgentVillatel, a hospitality company, is seeking a highly skilled Guest Services Agent to join our team. As a key member of our resort properties, you will play a vital role in ensuring exceptional guest experiences.Key Responsibilities:Guest Interaction: Assist with check-in and check-out procedures, provide information about...


  • Kennedy Space Center, United States Simon Property Group Full time

    This position is responsible for serving as a customer services / information source and sales agent, providing miscellaneous service, as herein defined, to guests and retailers. This position is the front line position and Simons interaction with i Guest Service, Guest, Representative, Customer Service, Program

  • Guest Service Agent

    1 month ago


    Kennedy Space Center, United States Waldorf Astoria Hotels & Resorts Full time

    Waldorf Astoria Orlando is looking for a Guest Service Agent to join the Guest Services Team! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. •Classification: Full-Time •Shift:...

  • Guest Service Agent

    2 weeks ago


    Kennedy Space Center, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B2YO [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...


  • Kennedy Space Center, United States Villatel Full time

    Villatel, a hospitality company, is seeking a Guest Services Agent to ensure exceptional guest experiences across various resort properties.Your role will involve engaging with guests, collaborating with different departments, and providing unparalleled service to enhance overall guest satisfaction.Key Responsibilities:Guest Interaction: Assist with check-in...


  • Kennedy Space Center, United States Holiday Inn Resort Orlando Suites - Waterpark Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Holiday Inn Resort Orlando Suites Waterpark. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRegister and assign guests to...


  • Kennedy Space Center, United States Extended Stay Full time

    Extended Stay - 5610 Vineland Rd. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...


  • Kennedy Space Center, United States Extended Stay Full time

    Extended Stay - 6443 Westwood Blvd. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...


  • Kennedy Space Center, United States Extended Stay Full time

    Extended Stay - 1951 Summit Tower Blvd [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Guest Service Agent

    3 weeks ago


    Kennedy Space Center, United States Hilton Full time

    Signia by Hilton Orlando Bonnet Creek is searching for a talented Full-Time Guest Service Agent to join their Front Office team! The ideal candidate will be an outgoing individual with prior hospitality experience, position moral, communication skills, a commitment to guest satisfaction, and a desire to grow with Hilton. Preferred qualifications include...


  • Castle Point, NY , USA, United States River Link Hotels Full time

    Hotel Guest Service Agent Job DescriptionAt River Link Hotels, we are seeking a highly motivated and energetic individual to join our team as a Hotel Guest Service Agent. This is a part-time position that could potentially lead to full-time opportunities.Key Responsibilities:Register and assign rooms to guests, ensuring a seamless check-in experience.Provide...


  • Kennedy Space Center, United States Waldorf Astoria Hotels & Resorts Full time

    Waldorf Astoria Orlando is looking for an Overnight Guest Service Agent to join the Front Office Team! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. •Classification: Full-Time...


  • Kennedy Space Center, United States Waldorf Astoria Hotels & Resorts Full time

    Waldorf Astoria Orlando is looking for an Overnight Guest Service Agent to join the Front Office Team! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. •Classification: Part-Time...