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Senior account manager

4 months ago


Hillsboro, United States ASML Full time

Introduction to the job

The mission of Account Manager is to be a bridge between customer and ASML, align the interests of both sides in terms of technology / product roadmap, support and quality, and commercial agreements. Your effectiveness will impact market share and revenue growth. Role and responsibilities

Roadmap alignment:

Analyze customer roadmaps/requirements and align ASML solutions to meet customer needs, with the support of Product Teams and Field Applications

Business development:

Responsible for competitively positioning products towards customer applications, leveraging technical background, product and customer application knowledge. Develop specific business win strategies, from new product/ application introduction to demonstrations/ evaluations. Drive for commercial closure of evaluations.

Commercial proposals and negotiations:

Develop specific commercial strategies, including deal content, pricing, terms, and negotiation steps. Secure internal approvals in ASML and alignment with ASML account team. Negotiate w/ customer to close the business.

Customer relationship development:

Responsible for understanding customer’s priorities, interests and concerns. Responsible for understanding customer’s organization. Develop trusted personal relationships with key persons. Create customer relationship mapping, and provide channels for additional relationship development.

Customer advocacy:

Create effective channel and amplification for Voice of the Customer Ensure customer priorities and concerns are understood internally and addressed, including technology, quality, support, etc.

Business planning:

Generate business forecast through analyzing and mapping ASML product roadmap to customer needs and competitive position. Synchronize with ASML and HMI product roadmaps and opportunities as applicable. Execute forecasted business; maintain or exceed committed commercial goals. Provide input on headcount/ competency of the support team as applicable.

Other duties as assigned Job description subject to change at any time Education and experience

Master’s degree or Bachelor’s degree in Engineering or Science 8+ years of semiconductor industry experience, in RET/OPC or lithography Customer facing experience is a must. Business experience a plus Skills

Strong team work skills Strong English communication skills – both written and oral Strong indirect influence/ leadership skills Strong results orientation Comfortable to decide and act in an environment of changes and uncertainty Other information

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. EOE AA M/F/Veteran/Disability Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions . Request an Accommodation

ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to

USHRServiceCenter@asml.com

to initiate the company’s reasonable accommodation process.

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