On-site Venue IT Support-USANA Amphitheatre

2 weeks ago

West Jordan, United States Live Nation Entertainment Full time

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on

THE JOB

The Concerts Technology team is looking for highly motivated, passionate, and enthusiastic individuals who are interested in providing on-site IT support at Live Nation events and venues across the country. As a Venue IT Support Representative, you can expect to gain real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and develop your troubleshooting abilities in an exciting/dynamic industry.

WHAT THIS ROLE WILL DO

  • Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.
  • Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.
  • Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology
  • Be the onsite contact and provide guided access for visiting IT service or support providers
  • Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on "day of show."
  • Provide proactive "day of show" IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans.
  • Assist with deployment, inventory management, and maintenance of onsite IT equipment including POS terminals.
  • Develop, demonstrate and leverage a comprehensive understanding of venue network connectivity and deployed technologies.
  • Participate as needed with seasonal IT preparation and validation, as well as shutdown and winterization.
  • Assist with the extension of existing venue IT infrastructure or implementation of new infrastructure to support special events such as festivals or private events.
WHAT THIS PERSON WILL BRING
  • Experience with and in-depth knowledge of Apple iOS, MS Windows, and network technologies is preferred
  • Strong communication skills (oral and written) paired with a professional communication style
  • Self-motivated, capable of independent reasoning and troubleshooting
  • Highly organized and strong attention to detail
  • Must be a reliable and dependable team player with ability to work independently and under little supervision
  • Must be able to adapt to a constantly changing and at times stressful work environment
  • This position requires flexibility with scheduling; including the ability to accommodate evening and weekend on-call shifts, holidays, as well as extended hours for events and summer festivals. Availability to consistently provide event support is a requirement of this role.
  • (Note: Shifts may change to meet business needs).


EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.

  • Sports Venue Manager

    3 days ago

    South Jordan, Utah, United States i9 Sports - South Salt Lake County, UT Full time

    About the RoleThe Site Manager is a key member of our team at i9 Sports - South Salt Lake County, UT, responsible for delivering an exceptional sports experience to our customers. This role requires a high-energy individual with strong organizational skills, problem-solving abilities, and a passion for working with kids.Key ResponsibilitiesField Setup and...

  • Site Manager

    1 month ago

    South Jordan, United States i9 Sports - South Salt Lake County, UT Full time

    Job DescriptionJob DescriptionBenefits/PerksA team-based atmosphere with a focus on Fun!Opportunity to foster community-based relationshipsOnline training opportunitiesCompany OverviewFounded in Tampa, Florida, i9 Sports is the nation's first and largest youth sports league franchise business in the United States with over 1 million registrations in more...

  • Site Manager

    2 months ago

    South Jordan, United States i9 Sports - South Salt Lake County, UT Full time

    Benefits/PerksA team-based atmosphere with a focus on Fun!Opportunity to foster community-based relationshipsOnline training opportunitiesCompany OverviewFounded in Tampa, Florida, i9 Sports® is the nation's first and largest youth sports league franchise business in the United States with over 1 million registrations in more than 500 communities from New...

  • On Site Coordinator

    3 weeks ago

    West Jordan, United States Balance Staffing Company Full time

    OVERVIEW:The Onsite Coordinator acts as the liaison between Balance Staffing and our associates dedicated to a client site. The Onsite Coordinator will support associates for an individual client site administratively as well as supports the overall delivery of the staffing program. RESPONSIBILITIES AND DUTIES: Provide highest levels of customer service to...

  • On Site Coordinator

    4 weeks ago

    West Jordan, United States Balance Staffing Company Full time

    OVERVIEW:The Onsite Coordinator acts as the liaison between Balance Staffing and our associates dedicated to a client site. The Onsite Coordinator will support associates for an individual client site administratively as well as supports the overall delivery of the staffing program. RESPONSIBILITIES AND DUTIES: Provide highest levels of customer service to...

  • On Site Coordinator

    3 weeks ago

    West Jordan, United States Balance Staffing Company Full time

    OVERVIEW:The Onsite Coordinator acts as the liaison between Balance Staffing and our associates dedicated to a client site. The Onsite Coordinator will support associates for an individual client site administratively as well as supports the overall delivery of the staffing program.RESPONSIBILITIES AND DUTIES: Provide highest levels of customer service to...

  • On Site Coordinator

    2 weeks ago

    West Jordan, United States Balance Staffing Company Full time

    OVERVIEW:The Onsite Coordinator acts as the liaison between Balance Staffing and our associates dedicated to a client site. The Onsite Coordinator will support associates for an individual client site administratively as well as supports the overall delivery of the staffing program.RESPONSIBILITIES AND DUTIES: Provide highest levels of customer service to...

  • Usher/Greeter/Ticket Taker

    3 months ago

    West Palm Beach, United States Live Nation Worldwide, Inc. Full time

    Job Summary: Who Are We? Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United...

  • Executive Support Specialist

    2 weeks ago

    West Jordan, Utah, United States The Little Milk Bar Full time

    Job OverviewAbout The Little Milk Bar:At The Little Milk Bar, we are dedicated to empowering breastfeeding parents through our innovative e-commerce platform. Our mission is to create a supportive community that champions the needs of breastfeeding families.Position Summary:We are looking for a motivated Administrative Assistant to provide essential support...

  • Sustainability Team

    3 months ago

    West Palm Beach, United States Live Nation Worldwide, Inc. Full time

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United...

  • Excavation Support Technician

    1 week ago

    West Jordan, Utah, United States Upfront Plumbing Drains Heating and Air Full time

    Job OverviewUpfront Plumbing Drains Heating and Air is seeking a dedicated full-time Excavation Support Technician to assist in the excavation of underground trenches for various plumbing systems. If you are a reliable individual who enjoys outdoor work and seeks a supportive company that values your growth, we encourage you to explore this...

  • Client Support Specialist

    2 weeks ago

    West Jordan, Utah, United States Deserve Full time

    Customer Service RepresentativeJoin our dynamic team at Deserve, where we prioritize exceptional client interactions and innovative solutions.Location: Remote / Full-timeQualifications:1-2 years of experience in client supportExperience in financial services is advantageousOutstanding verbal and written communication abilitiesQuick learner with the capacity...

  • Technical Support Specialist

    24 hours ago

    West Hills, United States HCL Technologies Full time

    **Job Summary**HCL Technologies is seeking a highly skilled and experienced Technical Support Specialist to join our team. As an onsite support technician, you will be responsible for providing top-notch technical support to our end-users.**Key Responsibilities:**Provide customer-facing end-user support, including installation and configuration of desktops,...

  • Plumbing Support Specialist

    2 weeks ago

    West Jordan, Utah, United States Upfront Plumbing Drains Heating and Air Full time

    Job OverviewUpfront Plumbing Drains Heating and Air is seeking a dedicated full-time Plumbing Assistant to aid our skilled plumbers and gain hands-on experience in the plumbing field. This entry-level position offers a competitive salary along with potential bonus opportunities.BenefitsWe provide our Plumbing Assistants with a range of benefits,...

  • Instructional Assistant

    6 days ago

    West Jordan, Utah, United States Jordan School District Full time

    Job Summary:We are seeking a dedicated and compassionate Instructional Assistant to support our students with special needs in a Mild to Moderate instructional setting. As a key member of our team, you will provide essential support to our teachers and students, ensuring a safe and inclusive learning environment.Key Responsibilities:Assist students with...

  • Crime Victim Support Specialist

    1 week ago

    West Jordan, Utah, United States City of West Jordan Full time

    Job SummaryWe are seeking a highly skilled and compassionate Victim Advocate to join our team at the City of West Jordan. As a Victim Advocate, you will play a critical role in providing support and assistance to victims of crime, ensuring they receive the necessary resources and services to aid in their recovery.Key ResponsibilitiesCrisis Intervention and...

  • Excavation Support Technician

    2 weeks ago

    West Jordan, Utah, United States Upfront Plumbing Drains Heating and Air Full time

    Job OverviewUpfront Plumbing Drains Heating and Air is seeking a dedicated full-time Plumbing Excavation Assistant - Underground Plumber Helper to assist in the excavation of underground trenches for various plumbing systems. If you are a reliable individual who enjoys working outdoors and is eager to be part of a dynamic company that prioritizes a...

  • Sales Support Specialist

    1 week ago

    West Jordan, Utah, United States The Investors Edge Full time

    Job OverviewPosition: Inside Sales CoordinatorLocation: RemoteCompany: The Investors EdgeEmployment Type: Full-Time, Long-Term, Career-Oriented RoleCompensation: Base Salary of $50K, with Bonus Opportunities up to $67K+Benefits Include:Health Care StipendLife Insurance CoverageVision and Dental InsuranceTelemedicine & Tele-Mental Health Services (100%...

  • Event Support Specialist

    5 days ago

    West Lafayette, Indiana, United States Purdue Global Full time

    Job Summary:The Purdue Global Event Operations Department is seeking a highly motivated and detail-oriented individual to assist with parking operations for various events hosted in athletic venues.Key Responsibilities:Assist with parking operations for all varsity sports and other events hosted in athletic venuesProvide exceptional customer service to fans,...

  • Boulanger (H/F)

    5 days ago

    West Jordan, United States ClubMed Full time

    Entreprise :Créateur de bonheurs depuis 1950, le Club Med est le spécialiste mondial des vacances tout compris, dans un esprit résolument haut de gamme, convivial et multiculturel. Le Groupe compte plus de 70 villages de vacances et 20 000 collaborateurs dans le monde. Chaque année, le Club Med recrute près de 5 000 collaborateurs dans plus de 100...