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Full Time Customer Service Agent

2 months ago

Chicago, United States TelAssist Full time
Calling All Customer Service Superstars

TelAssist is on the hunt for passionate and energetic call center Customer Service Agents to join our dynamic team As a vital part of our operation, you'll be the friendly voice that keeps our clients' businesses running smoothly.

Do you thrive on interacting with people and creating positive experiences? Are you a multitasking maestro with lightning-fast typing skills (at least 35 words per minute)? Do you embrace challenges and take pride in a job well done? If you answered yes to any of these, we want to hear from you

At TelAssist, we provide top-notch call center support to our valued clients. Every interaction is an opportunity to make a real difference. You'll utilize cutting-edge call center technology to handle incoming calls, provide informative answers, and ensure our customers feel valued and supported.

We're looking for individuals who:
  • Possess a genuine enthusiasm for helping others
  • Excel at problem-solving and finding solutions
  • Are comfortable navigating computer systems, especially Windows-based applications
  • Demonstrate a strong work ethic and reliable attendance (perfect attendance earns you an extra $3 per hour)
  • Can adapt to a fast-paced environment while maintaining a positive attitude
Bonus points if you have:
  • Previous experience in a call center or customer service role
  • Advanced computer skills
Join the TelAssist family and enjoy a fantastic benefits package, including:
  • Employee Stock Ownership Plan
  • Comprehensive Medical, Dental, and Vision insurance
  • Generous Paid Vacation time
  • 401k retirement plan with company match
  • Free Life Insurance
Job Details:
  • Pay: $21 per hour with perfect attendance, $18 per hour otherwise
  • Schedule: Full-time, 40 hours per week (10-hour shifts)
  • We offer a weekly set schedule
  • We have 1st and mid shifts available
  • Availability: Weekend and holiday shifts required (one weekend day per week)
  • Training: Comprehensive one-week training program provided

Are you ready to embark on an exciting career in customer service? Join the TelAssist team today