Customer Service Representative

4 days ago

Chicago, Illinois, United States Jennette Torres - State Farm Agent Full time
Job Description
As a State Farm Agent Team Member, you will be responsible for building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance. Your primary goal will be to educate customers on insurance coverage and provide solutions to their needs.

Key Responsibilities
  • Learn insurance coverage to educate customers and apply to everyday scenarios.
  • Seek solutions and provide options to customers.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Manage customer accounts and provide service with billing, claims, policy changes, and recommendations.

Benefits
  • Base pay plus bonus pay.
  • Experience working in a professional setting with transferable skills.
  • Potential for growth and advancement.
  • Leadership that invests in your future and personal/professional development.

Requirements
  • Willingness to interact with people.
  • Able to learn computer functions.
  • Ability to multi-task.
  • Able to obtain insurance licenses/certification.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Company Overview
Jennette Torres - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are seeking a career-oriented team member with a positive attitude to join our team and help us achieve our goals. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

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