Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with customers, identifying their insurance and financial needs, and providing personalized solutions to meet those needs.
Responsibilities- Develop and maintain a strong understanding of State Farm's insurance and financial products and services.
- Establish and maintain strong relationships with customers, identifying their insurance and financial needs and providing personalized solutions to meet those needs.
- Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.
- Work collaboratively with the State Farm Agent to achieve sales and customer service goals.
- Participate in ongoing training and development to stay up-to-date on State Farm's products and services.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
- Ability to work in a fast-paced environment and meet sales and customer service goals.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to learn and use computer functions, including State Farm's sales and customer service software.
- Competitive hourly pay and commission/bonus structure.
- 401K plan with company match.
- Paid time off (vacation and personal/sick days).
- Flexible hours and work-life balance.
- Opportunities for growth and advancement within the agency.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application for consideration.
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