Curriculum Development Manager

3 weeks ago

Boston, United States Seismic Full time

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Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic's platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

At Seismic, we are dedicated to supporting and enabling our customers' success. Our mission in Customer Education is to bolster the competence of our learner audiences, drive adoption of our product platform, enhance customer satisfaction, and contribute a key revenue stream to our organization.

We are looking for a skilled Curriculum Developer Manager to join our team who will be responsible for creating engaging, innovative, and interactive learning experiences for our customers. The ideal candidate has extensive experience using adult learning principles, proven course design and development methodologies, and is highly proficient in using course authoring and multimedia design and development tools. This is a highly consultative and collaborative role, working with key stakeholders across the organization to identify customer education needs, make solution recommendations, and drive education program execution.

The Curriculum Developer must be detail oriented, organized, and concise. By working both independently and as part of a team, you must be able to demonstrate the ability to work effectively in a fast-paced environment with tight deadlines while consistently delivering high productivity and quality work.

This role will support the Customer Education & Certification function and is aligned to the Customer Marketing organization. This is an outstanding opportunity to join one of the fastest growing SaaS companies and an award-winning Customer Education organization.

What you'll be doing:

  • Effectively lead educational product development through all project phases; analysis, design, development, and delivery
  • Rapidly design, develop, and publish engaging course content, materials and learning activities for delivery through multiple delivery modalities.
  • Use a variety of course authoring tools and multimedia tools, (Articulate 360, Adobe Creative Cloud, Camtasia etc.) to develop a range of educational products that are instructionally sound, visually appealing, and that effectively convey content to learners
  • Adhere to appropriate instructional standards to create engaging, interactive, and impactful courses and own responsibility for the learner's educational experience
  • Create instructional design documents, scripts, exam questions, instructional storyboards, production documents, develop and revise content (as appropriate), and receive and incorporate feedback from peers and subject matter experts (SMEs)
  • Respond and manage changes in products/features by revising content at the pace of product innovation, ensuring deliverables are completed on time, with high quality and adhere to company standards
  • Manage subject matter experts and stakeholder relationships to clearly understand the business, target audience, and content needs to create first class educational products
What you bring to the team:
  • Excellent verbal and written communication skills
  • Experience in agile, rapid development environments requiring a quick turnaround of deliverables
  • Highly organized and detail oriented with a proven history of producing high quality work
  • Able to thrive in a fast-paced environment while managing competing demands simultaneously
  • Positive team-focused attitude and work style, excellent interpersonal skills, assertive and effective in working with cross functional teams
  • Strong sense of aesthetics and understanding of UX/UI (Samples of interactive modules required)
  • Innovative design approach that is not limited by a particular tool or method
  • Experience building eLearning content as SCORM or xAPI compliant modules
  • Ability to offer creative, time-saving solutions while up against tight deadlines
  • Proficient in graphic design, use of Adobe Illustrator and Adobe Photoshop a plus
  • Knowledge of relevant course delivery platforms and Learning Management Systems
  • Occasional travel for team building and conference support
Additional qualifications:
  • 8+ years relevant experience with an enterprise software company developing highly technical content (SaaS experience required)
  • Bachelor's Degree in Instructional Design or related discipline
  • Highly proficient using authoring and design/development tools (Articulate Rise/Storyline, Camtasia, SnagIt, PowerPoint) required
What we have for you:
  • Take time to rest and recharge with generous time off, paid company holidays and end of year company shutdown.
  • Medical, dental, vision, employer-paid life insurance and disability benefits
  • Access to Health Savings Account (HSA) with $1,000 Single/$2,000 annual employer contribution
  • Access to free paid telemedicine and wellness offers through medical plan
  • Fertility and family planning benefits with financial assistance for adoption and surrogacy
  • Paid parental leave and family caregiver leaves
  • Annual professional development reimbursement
  • Mental health support with 12 free counseling sessions for you and your family members
  • 401k with annual employer contribution
  • Equity program and performance-based bonuses
  • Bring Your Own Device technology stipend
  • Seismic Cares Program with charitable donation matching
  • Communities of Belonging (employee resource/affinity groups)

#LI-Remote #LI-LG1

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at talent@seismic.com.

Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also recently expanded its team and product portfolio with the acquisition of Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.

Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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