Front Desk Agent Barcelona
3 weeks ago
**Jornada laboral:** Tiempo completo **Descripcin de la oferta**
En **Axel Hotels** seleccionamos un/a **Front Desk Agent** para incorporacin en nuestro Hotel en BARCELONA.
Si eres tenaz, responsable, sanamente ambicioso y motivado, nos encantar que crezcas con nosotros.
**FILOSOFA AXEL**
Axel Hotels es una cadena de hoteles dirigida al pblico **LGBTQ**. Pero por encima de todo, es un espacio libre donde la diversidad y el respeto son valorados y son igualmente bienvenidos dos hombres, dos mujeres, o un hombre y una mujer. Cualquier persona sin prejuicio de su tendencia sexual es bien recibida, valorada y respetada.
Por eso, no queremos definirnos como gay, Axel Hotels va ms all, y ha inventado un nuevo trmino: **heterofriendly**.
Un espacio pensado para el pblico **LGBTQ**, pero abierto a todo el mundo.
**MISIN:**
Conseguir la mxima satisfaccin del husped, a travs de un trato personalizado y servicio de excelencia.
**RESPONSABILIDADES DEL PUESTO:**
Tareas fundamentales derivadas del puesto.
Check-in/out
Atencin al pblico
Atencin telefnica
Gestin de reservas
Facturacin, entre otras.
Disponibilidad para realizar turnos rotativos.
**COMPETENCIAS:**
* Trabajo en equipo
* Actitud comercial
* Responsable y organizad@
* Vocacin de servicio
* Actitud pro-activa
* Personalidad dinmica
* Resolutiv@
* Flexibilidad
* Comunicacin verbal y no verbal
* Adaptacin al cambio y disponibilidad para realizar turnos rotativos.
**Requisitos**
**EXPERIENCIA NECESARIA:**
* Experiencia mnima de 2 aos como recepcionista en hotel similar categora.
* Imprescindible nivel de Ingls Alto.
* Muy valorable otros idiomas.
* Se valora experiencia con sistema TESIPRO
**FORMACIN:**
Formacin Profesional o Ciclo Formativo Grado Medio/Superior en Hostelera y Turismo.
Valorable Diplomatura de Turismo.
**SE OFRECE:**
* Posibilidad de movilidad geogrfica en nuevos proyectos
* Posibilidades reales de progresin en la empresa.
.
- Responsabilidad y Auto exigencia
- Humildad, Auocrtica y Honestidad
- Empata, Compasin y Generosidad
- Perspicacia e Iniciativa
- Esfuerzo y Sacrificio
- Criterio, Prudencia y Precisin
**Jornada laboral:** Tiempo completo
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