Front Desk Agent Barcelona

3 weeks ago


Albany, United States Axelhotels Full time

**Jornada laboral:** Tiempo completo **Descripcin de la oferta**

En **Axel Hotels** seleccionamos un/a **Front Desk Agent** para incorporacin en nuestro Hotel en BARCELONA.

Si eres tenaz, responsable, sanamente ambicioso y motivado, nos encantar que crezcas con nosotros.

**FILOSOFA AXEL**

Axel Hotels es una cadena de hoteles dirigida al pblico **LGBTQ**. Pero por encima de todo, es un espacio libre donde la diversidad y el respeto son valorados y son igualmente bienvenidos dos hombres, dos mujeres, o un hombre y una mujer. Cualquier persona sin prejuicio de su tendencia sexual es bien recibida, valorada y respetada.

Por eso, no queremos definirnos como gay, Axel Hotels va ms all, y ha inventado un nuevo trmino: **heterofriendly**.

Un espacio pensado para el pblico **LGBTQ**, pero abierto a todo el mundo.

**MISIN:**

Conseguir la mxima satisfaccin del husped, a travs de un trato personalizado y servicio de excelencia.

**RESPONSABILIDADES DEL PUESTO:**

Tareas fundamentales derivadas del puesto.

Check-in/out

Atencin al pblico

Atencin telefnica

Gestin de reservas

Facturacin, entre otras.

Disponibilidad para realizar turnos rotativos.

**COMPETENCIAS:**

* Trabajo en equipo

* Actitud comercial

* Responsable y organizad@

* Vocacin de servicio

* Actitud pro-activa

* Personalidad dinmica

* Resolutiv@

* Flexibilidad

* Comunicacin verbal y no verbal

* Adaptacin al cambio y disponibilidad para realizar turnos rotativos.

**Requisitos**

**EXPERIENCIA NECESARIA:**

* Experiencia mnima de 2 aos como recepcionista en hotel similar categora.

* Imprescindible nivel de Ingls Alto.

* Muy valorable otros idiomas.

* Se valora experiencia con sistema TESIPRO

**FORMACIN:**

Formacin Profesional o Ciclo Formativo Grado Medio/Superior en Hostelera y Turismo.

Valorable Diplomatura de Turismo.

**SE OFRECE:**

* Posibilidad de movilidad geogrfica en nuevos proyectos

* Posibilidades reales de progresin en la empresa.

.

- Responsabilidad y Auto exigencia

- Humildad, Auocrtica y Honestidad

- Empata, Compasin y Generosidad

- Perspicacia e Iniciativa

- Esfuerzo y Sacrificio

- Criterio, Prudencia y Precisin

**Jornada laboral:** Tiempo completo


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