Medical Receptionist

4 weeks ago


Albany, United States Ophthalmic Consultants of the Capital Region Full time

**ESSENTIAL FUNCTIONS**
- Greet patients, add/verify patient demographics, obtain insurance information and scan all payer insurance cards. Ensure patients have any applicable referrals.
- Review all doctors’ schedules daily to determine availability and strategic placement of triage patients.
- Provide efficient and professional telephone services; answer telephones, make/cancel/reschedule appointments.
- Accurately schedule/re-schedule appointments.
- Accurately take messages or triage to the appropriate staff according to established protocols.
- Coordinate necessary activities with Medical Records.
- Document the “notes” section of the patient account regarding any pertinent information.
- Copying, filing and scanning as necessary.
- Secure all daily money and provider prescription pads in the office safe each evening.
- Place daily work and patient charts in the assigned secure location upon leaving.
- Ability to travel to all office locations as needed for receptionist coverage, meetings and management issues. Must have own transportation.
- Ensure accuracy of daily collection and balance all financials to the appropriate reports.
- Maintain a clean and orderly work area.
- Maintain forms and office supplies required for front desk activities.
- Assure the readiness of the reception area for each working day; open/close the office at the designated time and have all front desk activities fully operational at the start of business hours.
- **Minimum Qualifications**:
High school diploma or GED with a minimum of one year experience in a customer service setting. Position requires excellent verbal communication skills, multi-tasking capabilities and the ability to work in a fast-paced environment where teamwork is critical.

**Preferred Qualifications**:
College education, prior healthcare and billing administrative experience a plus. Bi-lingual skill.

**Benefits**: medical, dental, FSA, 401k, education including specialty certifications, vision including discounted eyewear for employee and family.

Pay: $18.00 - $22.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Ability to Relocate:

- Albany, NY: Relocate before starting work (required)

Work Location: In person



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