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Application Analyst I

2 months ago

Birmingham, United States American Family Care Full time
Summary

Provide on-going support to clinical and physician staff regarding installed electronic systems.

Essential Duties and Responsibilities

•Support and maintain clinical system applications utilizing required tools and technologies

•Remotely assist all healthcare practitioners via virtual private network with any user issues concerning the clinical use of any clinical system(s) they are assigned to.

•Add all physician identification information as well as fee schedules within electronic medical records system, patient management system, and any related systems

•Perform full-scope analytics to include data integrity, QA/QC and trending

•Create ad-hoc queries and reports, analyze data in Excel, Access and Crystal Reports

•Operate closely with clinical staff to ensure proper procedure is followed and any issues are resolved

•Manage users within Active Directory, Experity, and other applications when necessary

•Contact any vendors to resolve any ongoing systems issues

•Maintain current knowledge of new software application releases as well as publish notes and develop reference material for the clinic staff and any healthcare practitioners

Other Duties and Responsibilities

•Regular attendance to ensure efficient operations.

•Other duties and responsibilities as assigned.

•Weekend on-call rotation

Qualifications

Self-directed and achievement oriented. Above average verbal and written communication skills. Customer service oriented. Positive attitude. Fluency with medical records and patient management systems. Database query and reporting skills.

Educational Requirements

Associates degree or equivalent in Information Technology or related field. Knowledge of Windows applications, proficiency with Word Processing, databases and spreadsheet applications. Knowledge of a physician practice management system and EMR or EHR system required. Knowledge Experity is preferred.

Physical Demands/Work Environment (optional)

Office environment. Extended use of keyboard, mouse and monitor. High attention to detail and ability to focus. Ability to reach, stoop, and lift 50 pounds. Potential exposure to potentially infectious material. Moderate noise level.

PS: It's All About You

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer