DL - Operations Supervisor
4 weeks ago
Supervisors assist in communicating policies and procedures within their operation. Supervisors assist
with directing and coordinating activities to provide a safe environment for employees while
maintaining fast and efficient services. This position requires working in a fast-paced environment with
time constraints to meet arrival and departure goals. A professional and positive image must be
consistently displayed by the employee. The "Lead by Example" concept is strongly promoted.
Supervisors must report to work on a regular and timely basis and will report directly to the Operations
Manager
Ensure employees are in compliance with uniform, appearance, and personnel protective
equipment policies (safety toe shoes, uniform cleanliness, and jewelry)
Works in conjunction with the team and remains within the footprint of each assigned flight to
oversee the safe and timely operation
Job Duties
Delegate and assign daily flight responsibilities among warehouse team members and assign all
team members
Actively participates in the Safety Management System (SMS)
Conduct appropriate operational/safety briefings on pre-arrival/departure for each flight;
ensure warehouse set up and preparation is performed
Follow and enforce all airline standard operating procedures
Ensure aircraft is loaded in accordance with operational instruction
Ensure hearing protection is on hand for each flight and safety vests are worn in all areas
requiring PPE.
Ensure foreign object debris walks are performed accordingly
All aircraft issues are reported to the flight crew
Intelex (Safety Management System -- SMS) is generated and sent out within 3 hours of
occurrence
Complete DFR's, catering logs, temperature logs for refrigeration and catering containers
∙
Coordinate the release of catering, bond, and commissary requirements for each flight; follow
all airline SOP in accordance with training
Delegate job duties as required and
ensure completion
Able to work as a team or work independently without direct supervision
Ensure the Operations Manager is notified of any changes to the operation
Adhere to all policies and follow established procedures
Participate in required meetings providing input and recommendations
Provides assistance with ongoing training and support to all staff
Coordination and oversight of aircraft turnaround activities
Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements
Responsible for the safety and security of all employees
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