Current jobs related to Service Desk Agent - Sacramento - NavitsPartners

  • Front Desk/Guest Services Agent

    2 months ago

    Sacramento, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service at the Front Desk all the while providing outstanding service to our guests along the way. You'll act as an advocate for th Guest Service, Front Desk, Agent, Guest, Operations, Hotel

  • Front Desk Agent

    1 week ago

    Sacramento, United States HYATT Hotels Full time

    Hyatt Hotels - 1122 7th Street [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties; Provide...

  • Front Desk Agent

    3 weeks ago

    Sacramento, California, United States Kimpton Hotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk/Guest Services Agent to join our team at the Kimpton Sawyer Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesRegister and check-out guests in a...

  • Front Desk Agent

    7 months ago

    Sacramento, United States Hyatt PlaceHyatt House Sacramento International Airport Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities: Registering guests making and modifying reservations hotel operator and concierge duties.  Providing attentive courteous and efficient...

  • Front Desk/Guest Services Agent

    3 months ago

    Sacramento, United States Kimpton Hotel Full time

    What You'll DoThe Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service at the Front Desk all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will...

  • Guest Services Agent

    5 months ago

    Sacramento, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Sacramento, CA, US, 95811 Property Name: La Quinta by Wyndham Sacramento - Downtown Req Id: 18483 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Sacramento - Downtown location in Sacramento , California . **Job Summary** The Guest Service Agent is responsible for...

  • Front Desk Representative

    1 week ago

    Sacramento, California, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Key Responsibilities: Provide exceptional service to guests at the Front Desk, ensuring a seamless registration and check-out experience. Manage PBX operations, mail, and message services, maintaining a high level of efficiency and organization.About the Role:The Guest Service Agent is a vital member of our team, acting as an advocate for our guests and...

  • Front Desk Representative

    1 month ago

    Sacramento, California, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Key ResponsibilitiesThe Guest Service Agent plays a vital role in ensuring a seamless experience for our guests. Key responsibilities include:Registration and check-out processesProviding exceptional service at the Front DeskManaging PBX operations and mail/message servicesWhat We're Looking ForWe're seeking a highly organized and customer-focused individual...

  • Front Desk Representative

    4 days ago

    Sacramento, California, United States Hard Rock Full time

    Job Summary: As a Front Desk Agent at Hard Rock, you will provide exceptional guest service and ensure a seamless registration, arrival, and departure process for all guests.Key Responsibilities:Maintain thorough knowledge of property and local attractions to best advise guests.Communicate with Customer Care for future reservations via telephone calls.Assist...

  • Front Desk Representative

    1 month ago

    Sacramento, California, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Job SummaryThe Guest Service Agent is a key member of our front desk team, responsible for providing exceptional service to our guests. This role involves registration and check-out, PBX operations, mail and message service, and ensuring a seamless experience for our guests.Key ResponsibilitiesRegistration and check-out of guestsManage PBX operations,...

  • Front Desk Representative

    1 month ago

    Sacramento, California, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Job SummaryThe Guest Service Agent is a key member of our front desk team, responsible for providing exceptional service to our guests. This role involves registration and check-out, PBX operations, mail and message service, and ensuring a seamless experience for our guests.Key ResponsibilitiesRegistration and check-out: Ensure accurate and efficient...

  • Front Desk Ambassador

    2 weeks ago

    Sacramento, California, United States Hard Rock Full time

    Front Desk Agent at Hard RockAs a key member of our hotel team, you will be responsible for providing exceptional guest service and ensuring a seamless registration, arrival, and departure experience for all guests. Your knowledge of the property and local attractions will enable you to provide personalized recommendations and advice to our guests.Key...

  • Front Desk Representative

    2 months ago

    Sacramento, California, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Job SummaryThe Guest Service Agent is a key member of our team at The Kimpton Hotel & Restaurant Group, LLC, responsible for providing exceptional service to our guests. As a Front Desk Representative, you will be the first point of contact for our guests, handling registration and check-out, as well as providing information and assistance throughout their...

  • Front Desk Supervisor

    4 weeks ago

    Sacramento, United States HYATT Hotels Full time

    If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. Current Front Desk employees with Hyatt are wanted for the Front Desk Supervisor position! Posted: Jan 13, 2024 Summary Northern Sacramento has an excellent...

  • Customer Service Representative

    3 days ago

    Sacramento, California, United States Monique Ambers - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative - State Farm Agent Team Member with Monique Ambers - State Farm Agent, you will be responsible for generating exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You...

  • IT Service Desk Analyst

    4 weeks ago

    Sacramento, California, United States System One Full time

    Job Title: IT Service Desk AnalystWe are seeking a skilled IT Service Desk Analyst to provide technical assistance and support to our clients. The ideal candidate will have excellent communication skills, a strong understanding of computer systems, and the ability to troubleshoot and resolve technical issues.Key Responsibilities:Provide technical support and...

  • Guest Service Agent

    5 months ago

    Sacramento, United States Westin Sacramento Full time

    Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Representative

    3 weeks ago

    Sacramento, California, United States Westin Sacramento Full time

    Job SummaryWe are seeking a skilled Guest Service Agent to join our team at the Westin Sacramento. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, responding to their needs and requests...

  • Front Desk Supervisor

    5 months ago

    Sacramento, United States Hyatt PlaceHyatt House Sacramento International Airport Full time

    Northern Sacramento has an excellent opportunity for those wanting to get into management positions at Hyatt! Current Front Desk Supervisors at Hyatt are highly encouraged to apply for the Front Desk Manager Position! We are looking for an individual that wants to take on the responsibilities of managerial positions. You will use your excellent...

  • Front Desk Representative

    4 weeks ago

    Sacramento, California, United States Wyndham Garden Sacramento Full time

    Job OpportunityWe are seeking a highly skilled and friendly Front Desk Agent to provide exceptional service to our hotel guests at Wyndham Garden Sacramento.Key Responsibilities:Assist guests with check-in and check-out processes, issue room keys, and process payments.Maintain communication with housekeeping staff to coordinate room availability.Answer guest...

Service Desk Agent

2 months ago

Sacramento, United States NavitsPartners Full time
Service Desk Agent

Responsibilities:
  • Handle incoming support requests from users via phone and email, maintaining professionalism.
  • Document user details and problem descriptions.
  • Prioritize and manage support tickets, escalating complex issues as needed.
  • Record and track the support process and resolution outcomes.
  • Utilize online resources for updates and troubleshooting assistance.
Must have knowledge and experience:
  • Familiarity with Dell and VMware products.
  • Experience with incident response.
  • Security background.
  • Ability to travel to client locations as needed.