Front Desk Representative

3 weeks ago


Sacramento, California, United States Hard Rock Full time

Job Summary: As a Front Desk Agent at Hard Rock, you will provide exceptional guest service and ensure a seamless registration, arrival, and departure process for all guests.

Key Responsibilities:

  • Maintain thorough knowledge of property and local attractions to best advise guests.
  • Communicate with Customer Care for future reservations via telephone calls.
  • Assist with booking guest reservations that are walk-ins.
  • Offer bell assistance to each guest upon departure.

Requirements: Warm and welcoming demeanor, excellent communication skills, and ability to work in a fast-paced environment.



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