Regional Director, Install Operations

23 hours ago

Kennedy Space Center, United States Window Nation Full time
One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

We are seeking a Regional Director, Install Operations for our newly acquired ARMORVUE Powered by Window Nation Florida locations. The primary focus of this role is to become proficient in the Window Nation operations process, to learn the ARMORVUE operations and help the organization integrate the two businesses. After integration, this role will oversee the entirety of their region's install operations. The ideal candidate will be responsible for pipeline management, inventory efficiency, expense control, staff development, best practice and SOP implementation and execution, change management and customer experience.

Primary Responsibilities
    • Overseeing all operations and business activities of the assigned region to ensure they produce the desired results and are consistent with the overall strategy and mission.
    • Communicating and implementing the organization's vision, mission, and overall direction.
    • Traveling on a regular basis to your branches to ensure teams are achieving goals, listen, support, and enable their success. Travel >60%
    • Directly overseeing the profitability of the branches; deliver on region's margin and profitability targets and manage region's expenditures within budget guidelines
    • Recommend, implement, and monitor actions to increase revenue generation and profitability
    • Managing new office expansion and successful new location openings.
    • Lead, develop and manage branch managers; create a culture rooted in impeccable customer support and a drive for results
    • Work with relevant internal stakeholders to ensure payment receipt protocols are properly executed and A/R is collected timely
    • Maintain positive customer relationships; identify, monitor and manage customer service standards
    • Oversee recruiting, onboarding, and management of high-performance branch employees; maintain appropriate staff levels based on pipeline indicators
    • Ensure appropriate safety protocols are in place; ensure adherence to all safe work practices
    • Must be able to perform the physical aspects of window installation to include lifting more than 50 lbs. and climbing a ladder
Required Qualifications
    • 10+ years of construction/home remodeling industry.
    • Experience with Impact Windows and Door Installation
    • 6+ years of progressive leadership experience
    • 4+ years' experience of managing P&L/Branch financials
Preferred Qualifications
    • Bachelors Degree in Business Management or related field
    • Experience with building inspections
    • Experience with service and installation programming preferred
    • Critical thinking to integrate facts, informed opinions, active listening, and observations.
    • Decision making, problem solving and collaboration.
    • Strong interpersonal skills to establish productive working relationships with multidisciplinary teams and support functions
    • Ability to communicate effectively in both written and verbal form to customers
    • Ability to counsel and motivate others, as individuals and as a group
    • Leadership abilities
    • Must be proficient with Microsoft suite


Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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