PT Customer Lead

1 month ago

Clayton, United States Food Lion Full time
Address: USA-NC-Clayton-9147 Cleveland Rd
Store Code: Store 02226 Front End (7231528)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.

DUTIES AND RESPONSIBILITIES

Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Job Requisition: 392090_external_USA-NC-Clayton

  • PT Customer Service Leader

    1 month ago

    Clayton, United States Food Lion Full time

    Address: USA-NC-Clayton-1125 Clayton Village Ctr Store Code: Store 00149 Front End (7206825) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • Licensed Physical Therapist PT

    2 weeks ago

    Clayton, United States EmpowerMe Wellness Full time

    OverviewLicensed Physical Therapist (PT) - Care Coordination ProgramPhysical Therapy + Care Coordination: The Best of Both Worlds! We're looking for Physical Therapists to support our innovative new care coordination program! This opportunity empowers you to practice at the top of your license, while giving you the chance to branch out into care coordination...

  • Veterinary Lead Customer Service Representative

    2 weeks ago

    Clayton, United States The Animal Hospital Full time

    Veterinary Lead Customer Service Representative Home with Dignity We adhere to a comprehensive Whole Person Approach in our mobile in-home euthanasia practice, prioritizing the well-being of both our clients and our dedicated veterinary teams. As a Lead Receptionist Coordinator, you will play a crucial role in the development of client relationships within...

  • Travel Physical Therapist

    3 weeks ago

    Clayton, United States Epic Travel Staffing Full time

    Epic Travel Staffing is hiring a Travel - Physical TherapistShift: Days / 8a-5p, 8x5, 40 hrs per weekLength: 13 weeksRequirements:GA  is part of the PT compact privilege states1 Year ExperienceBLSOutpatient Experience is preferredEpic Travel Staffing:Day 1 health insurance coverage and comprehensive benefits options401(k) matching programWeekly direct...

  • Travel Physical Therapist PT

    2 months ago

    Clayton, United States Epic Travel Staffing Full time

    Epic Travel Staffing is hiring a Travel - Physical Therapist Shift: Days/8a-5p, 8x5, 40 hrs per week Length: 13 weeks Requirements: GA is part of the PT compact privilege states 1 Year Experience BLS Outpatient Experience is preferred Epic Travel Staffing: Day 1 health insurance coverage and comprehensive benefits options 401(k) matching program ...

  • Travel Physical Therapist

    2 months ago

    Clayton, United States Epic Travel Staffing Full time

    Epic Travel Staffing is hiring a Travel - Physical TherapistShift: Days / 8a-5p, 8x5, 40 hrs per weekLength: 13 weeksRequirements:GA  is part of the PT compact privilege states1 Year ExperienceBLSOutpatient Experience is preferredEpic Travel Staffing:Day 1 health insurance coverage and comprehensive benefits options401(k) matching programWeekly direct...

  • Travel Physical Therapist PT

    3 weeks ago

    Clayton, United States Epic Travel Staffing Full time

    Epic Travel Staffing is hiring a Travel - Physical Therapist Shift: Days/8a-5p, 8x5, 40 hrs per week Length: 13 weeks Requirements: GA is part of the PT compact privilege states 1 Year Experience BLS Outpatient Experience is preferred Epic Travel Staffing: Day 1 health insurance coverage and comprehensive benefits options 401(k) matching program ...

  • Customer Service Associate

    2 months ago

    Clayton, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash - 1571 US 70, Clayton, NC 27520 is the perfect position for you! You will bring joy to people’s journeys by...

  • Travel Physical Therapist

    2 months ago

    Clayton, GA, United States Epic Travel Staffing Full time

    Epic Travel Staffing is hiring a Travel - Physical Therapist Shift : Days / 8a-5p, 8x5, 40 hrs per week Length : 13 weeks Requirements : GA is part of the PT compact privilege states 1 Year Experience BLS Outpatient Experience is preferred Epic Travel Staffing: Day 1 health insurance coverage and comprehensive benefits options 401(k) matching...

  • Travel Physical Therapist

    2 months ago

    Clayton, GA, United States Epic Travel Staffing Full time $2,003

    Epic Travel Staffing is hiring a Travel - Physical Therapist Shift : Days / 8a-5p, 8x5, 40 hrs per week Length : 13 weeks Requirements : GA is part of the PT compact privilege states 1 Year Experience BLS Outpatient Experience is preferred Epic Travel Staffing: Day 1 health insurance coverage and comprehensive benefits options 401(k) matching...

  • Travel Physical Therapist

    2 weeks ago

    Clayton, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Delta Healthcare Providers to find a qualified Physical Therapist (PT) in Clayton, Georgia, 30525!About The PositionOverviewSetting: OutpatientCompensation: $1,740 - $2,040 estimated weekly payStart: ASAP | open to 1-2 months outDuration: 13 weeks | potential to extend Guaranteed Hours: 40Benefits: Blue Cross Blue Shield...

  • Groomer Team Lead

    3 months ago

    Clayton, United States Furry Land Columbus Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulePaid Time OffProfessional Development AssistanceTipsBonus Opportunities AvailableManagement Training ResourcesState-of-the-Art Mobile Grooming VansTop Industry CompensationScheduling and Routing AssistanceCompany OverviewFurry Land Mobile Grooming is one of the largest mobile grooming franchise...

  • Customer Account Specialist

    4 weeks ago

    Clayton, United States Tekni-Plex Full time

    Posting Details Posted: December 14, 2023 Full-Time Location: Clayton, NC 27520, USA Job Details Since 1976, TekniPlex Healthcare, located in Clayton, NC, has been producing medical tubing for a wide range of medical device applications including IV therapy, respiratory, dialysis, anesthesia, diagnostic and surgical equipment. We are actively recruiting...

  • Travel Physical Therapist

    3 months ago

    Clayton, Georgia, 30525, Rabun County, GA, United States Epic Travel Staffing Full time

    Epic Travel Staffing is hiring a Travel - Physical TherapistShift: Days / 8a-5p, 8x5, 40 hrs per weekLength: 13 weeksRequirements:GA is part of the PT compact privilege states1 Year ExperienceBLSOutpatient Experience is preferredEpic Travel Staffing:Day 1 health insurance coverage and comprehensive benefits options401(k) matching programWeekly direct...

  • Lead - 1st Shift

    2 weeks ago

    Clayton, United States GXO Full time

    Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a...

  • Lead Hydraulic Systems Engineer

    2 weeks ago

    Clayton, North Carolina, United States Caterpillar Full time

    Career Area:EngineeringJob Overview:Your Contributions Shape the Future at Caterpillar Inc.Joining Caterpillar means becoming part of a global community that values not only the work we accomplish but also the relationships we build. We are innovators, problem solvers, and architects of a sustainable future, dedicated to enhancing communities worldwide. At...

  • Shift Lead

    5 months ago

    Clayton, United States Hungry Howie's Pizza Full time

    Entry level Management position in a fun, fast paced environment. Hungry Howie’s is one of the largest pizza franchises in the U.S. and our independently owned and operated franchisees are always looking to add smiling faces to their Management teams. Competitive wages.Flexible hours.Full-time & Part-time openings.Experience preferred, but...

  • HVAC Installation Team Lead

    4 days ago

    Clayton, North Carolina, United States Carolina Comfort Air Inc Full time

    Job SummaryCarolina Comfort Air Inc is seeking a highly skilled HVAC Installation Team Lead to join our team. As a key member of our installation team, you will be responsible for leading the installation and maintenance of heating and air conditioning systems.Key ResponsibilitiesLead the installation team in the installation and maintenance of HVAC systems,...

  • Lead - Weekend Day Shift

    1 month ago

    Clayton, United States GXO Logistics Full time

     Logistics at full potential.  At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to...

  • FT Customer Service Leader

    2 months ago

    Clayton, United States Food Lion Full time

    Address: USA-NC-Clayton-50 Neuse River Parkway Store Code: Store 01685 Front End (7228504) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...