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Customer service rep

3 months ago


Fullerton, United States Randstad Full time

Transportation company seeking a Customer Service Rep to join their team in Fullerton. You will be responsible for communicating with customers via phone and email, data entry, inventory control, generating correspondence, partnering with the sales team, and other administrative duties as assigned This is a temp to hire opportunity working M-F 8am-4:30pm with weekends off. This role is 100% onsite in Fullerton and is paying between $21/hr. They will consider bringing you on after 90 days if it is the right fit. During your employment at Randstad you will be paid on a weekly basis If you have 2 years of customer service experience and are looking to broaden your knowledge then this could be a good opportunity for you. It is a plus if you have transportation or freight forwarding experience. Apply today and if you have any questions email Jessica at jessica.schutter@randstadusa.com

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School

Responsibilities

Principal Duties and Responsibilities:

  • Administer elevated service programs including customer reporting and communication processes for specific customers
  • Assists internal and external customers with information or document requests
  • Partners with the sales team to meet and exceed customer service expectations
  • Assists in maintaining and monitoring electronic data for customers
  • Operates inventory control, word processing, and spreadsheet applications for customers
  • Generates correspondence to secure additional customer information to resolve customer disputes
  • Commincates with customers via phone and email
  • Responsible for regular attendance and promptness
  • Assists other departments as needed
  • ALL OTHER DUTIES AND PROJECTS AS ASSIGNED.


Skills Data Entry Customer Service CUSTOMER ORDERS/SALES Inventory Control 10-Key Transportation Answering Phones
Qualifications Years of experience: 2 years Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.