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Customer Service Representative
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Hackensack, New Jersey, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...
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Customer Service Representative
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Hackensack, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleA day in the life of a Guest Services Representative at Hackensack Meridian Health includes:Key ResponsibilitiesProviding exceptional customer service to patients, families, and visitorsAssisting with general inquiries and resolving issues in a timely and professional mannerCommunicating effectively with staff, management, and guests in a...
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Customer Service Representative
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Hackensack, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleA day in the life of a Information & Guest Services Representative at Hackensack Meridian Health includes:Key ResponsibilitiesProviding exceptional customer service to patients, families, and visitorsAssisting with patient registration, admission, and discharge processesAnswering phone calls and responding to emails in a timely and professional...
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Customer Service Representative
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Hackensack, New Jersey, United States Taco Bell Full timeJob Summary:The Customer Service Representative at Taco Bell interacts with customers by addressing inquiries and resolving complaints, providing a higher level of customer support on a specific product or service.Duties/Responsibilities: Interacts with customers via telephone, email, online chat, or in person to provide support and information on an...
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Customer Service Representative
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Hackensack, New Jersey, United States edwin mata - State Farm Agent Full timeJob DescriptionAs a Customer Relations Representative at Edwin Mata - State Farm Agent, you will be responsible for establishing and maintaining strong relationships with customers, providing exceptional customer service, and educating them about insurance options.Key Responsibilities:Establish customer relationships and follow up as neededProvide prompt,...
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Customer Service Representative
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Hackensack, New Jersey, United States edwin mata - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and building strong relationships with our clients.ResponsibilitiesEstablish and maintain positive...
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Bilingual Customer Service Representative
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Hackensack, New Jersey, United States Grace Staffing C&C Corp Full timeJob Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team at Grace Staffing C&C Corp. As a customer service representative, you will be responsible for providing exceptional service to our clients, addressing their inquiries and concerns in a professional and efficient...
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Customer Service Representative
4 weeks ago
Hackensack, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleA day in the life of a Customer Service Representative at Hackensack Meridian Health includes:Key ResponsibilitiesProviding exceptional customer service to patients, families, and visitorsCommunicating effectively with staff, management, and guests in a friendly and professional mannerAssisting with patient inquiries, concerns, and...
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Customer Service Representative
3 weeks ago
Hackensack, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleA day in the life of a Guest Services Representative at Hackensack Meridian Health includes:Key ResponsibilitiesProviding exceptional customer service to patients, families, and visitorsAssisting with general inquiries and resolving issues in a timely and professional mannerCommunicating effectively with staff and management to ensure seamless...
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Customer Service Representative
2 months ago
Hackensack, New Jersey, United States Kimbrell's Furniture Full timeAbout the RoleWe are seeking a highly skilled and professional Customer Service Representative to join our team at Kimbrell's Furniture. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesCustomer...
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Customer Service Representative
2 months ago
Hackensack, New Jersey, United States Domino's Franchise Full timeJob OverviewWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Domino's Franchise team.Responsibilities:* Operate all equipment efficiently and effectively* Stock ingredients from delivery area to storage, work area, and walk-in cooler* Prepare product to meet quality standards* Receive and process telephone...
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Customer Service Field Representative
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Hackensack, New Jersey, United States Veolia North America Full timeJob Title: Customer Service Field RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Field Representative. As a key member of our Veolia North America team, you will be responsible for providing exceptional customer service and support to our clients in the field.Key Responsibilities:Perform...
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Customer Service Representative
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Hackensack, New Jersey, United States Aaron's Full timeAs a Customer Service Representative at Aaron's, you will play a critical role in building strong relationships with our customers. Your primary responsibility will be to serve as a coach to our customers, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the...
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Customer Service Representative
6 days ago
Hackensack, New Jersey, United States Food Lion Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key Responsibilities:Provide...
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Customer Service Representative
1 month ago
Hackensack, United States Hackensack Meridian Health Full timeOverview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one...
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Customer Service Representative
2 months ago
Hackensack, Minnesota, United States CommuniCare Family of Companies Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Crestview Manor Healthcare Center, a member of the CommuniCare Family of Companies.Key ResponsibilitiesAnswering Calls and Messages: Respond to incoming calls, determine the nature of the call, and direct the caller to the appropriate individual...
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Bilingual Customer Service Representative
2 weeks ago
Hackensack, New Jersey, United States Grace Staffing C&C Corp Full timeJob OpportunityWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Grace Staffing C&C Corp.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, addressing inquiries and concerns in a professional and efficient manner.Collaborate with warehouse staff to ensure seamless order processing...
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Bilingual Customer Service Representative
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Hackensack, New Jersey, United States Grace Staffing C&C Corp Full timeJob OpportunityWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Grace Staffing C&C Corp. As a key member of our client's warehouse team, you will be responsible for providing exceptional customer service to clients in both English and Spanish.Key Responsibilities:Manage customer service operations via...
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Customer Service Representative
6 days ago
South Hackensack, New Jersey, United States Ben Clements & Sons, Inc. Full timeCustomer Service RepresentativeBen Clements & Sons, Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our sales support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Order entry and phone communication skillsProficient in Office 365 and CRM...
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Healthcare Customer Service Representative
6 days ago
Hackensack, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleHackensack Meridian Health is seeking a skilled Contact Center Representative to join our team. As a Contact Center Representative, you will play a vital role in providing exceptional customer service to our patients and families.Key ResponsibilitiesAnswer incoming calls, emails, and chats to schedule, re-schedule, or cancel appointments...
Customer Service Representative
3 months ago
E-commerce (B2C), Non-Asset (Traditional Brokerage), Freight Forwarding Our client is a technology enabled global shipping solutions provider. Their international parcel and shipping solutions allow businesses to streamline global distribution while increasing customer satisfaction. Their worldwide network, technology-backed support model and extensive knowledge of international shipping requirements provide a seamless experience with delivery reliability, accuracy, and consistency. Customer Service Representative This position works as a liaison between our client’s team, Billing, Commercial, Support, Operations, and their customers to ensure that all customer specifications are met. A key focus of this position is timely and effective communication to both internal and external customers in regard to all inquiries. Job Type: Full-time Responsibilities: Build effective relationships with internal and external customers. Act as a liaison for our client’s facility and with the rest of the organization to ensure that all parties understand all customer expectations including but not limited to the following: any SLA (service level agreements), job requirements, schedule information, special instructions, delivery expectations, cost components, sell rates, etc. Responsible for daily shipment research. Follow up on customer Excel files including multiple inbound tracking numbers to reconcile shipments. Research and resolve billing exceptions. Answer and track all incoming customer inquiries/issues, owning and closing the issue. Provide regular timely and thorough responses to ensure customer satisfaction, especially for escalated issues. Schedule any pick-ups necessary for customers through the EPG Dispatch dept. Analyze customer schedules to ensure they meet expectations. Partner with internal departments to ensure alternative solutions are provided for the client if expectations are at risk. Mentor/job shadow with all pertinent parties to ensure you are up to date with best practices and to continue the growth and development in current role. Work with peers to ensure optimal flow of workload and coverage in the absence of others. Travel is potentially required. Daily and weekend overtime is expected to manage escalated or high-visibility issues. Meet all business unit goals and individual goals/metrics. Must always demonstrate professional behaviors. Perform other duties as assigned. Experience: Bachelor’s degree in a discipline related to functional work role. 5-7 years of relevant work experience with international mail & parcel logistics OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience. Able to apply broad work experience and knowledge when analyzing complex problems. Must be able to consistently identify critical elements, variables, and alternatives to develop solutions. Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions. Able to communicate clearly and courteously with those who need to know of decisions/actions/problems. Able to apply excellent business acumen and collaborative skills when resolving problems. Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, Microsoft Office software (highly recommended to be at least highly proficient in Microsoft Excel), MAC, or other technical tools in completing assignments. Able to apply expertise in all the tools or applications used to complete work assignments. Able to mentor junior-level team members in the use of tools and/or systems in the position. Requires excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand. Able to explain programs, policies, and procedures in language that is understood by others. Must be able to modify communication style both formal and informal to match the appropriate level of the audience targeted. Requires a strong understanding of the impact of a message on the organization or customer. Able to write with the clarity and precision necessary for the work being performed. This position offers a competitive base salary. #J-18808-Ljbffr
